Francisco Valencia
West Hollywood
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
4
4
years of professional experience
Work History
Food Service Worker
Cedars Sinai Medical Center
01.2024 - Current
- Prepared and served meals according to dietary guidelines and patient needs.
- Maintained cleanliness and sanitation of food preparation areas and dining spaces.
- Assisted in inventory management, ensuring adequate stock levels of supplies.
- Collaborated with kitchen staff to optimize meal delivery efficiency during peak hours.
Cashier
Courage Bagels
08.2021 - 05.2023
- Processed customer transactions accurately and efficiently using point-of-sale system.
- Assisted customers with product selections, enhancing overall shopping experience.
- Maintained cleanliness and organization of service area to ensure compliance with health standards.
- Handled cash register operations, including cash management and end-of-shift reconciliation.
- Provided exceptional customer service by resolving inquiries and addressing concerns promptly.
Education
Bachelor of Arts - Television, Film, And Media Studies
California State University, Los Angeles
Los Angeles, CA05.2023
Associate of Arts - Film Studies
Santa Monica College
Santa Monica, CA06.2021
Skills
- Customer service
- Hospitality
- Quick learner
- Positive attitude
- Multitasking
- Strong work ethic
- Problem-solving
- Team oriented
Timeline
Food Service Worker
Cedars Sinai Medical Center
01.2024 - Current
Cashier
Courage Bagels
08.2021 - 05.2023
Bachelor of Arts - Television, Film, And Media Studies
California State University, Los Angeles
Associate of Arts - Film Studies
Santa Monica College