Summary
Overview
Work History
Education
Skills
Timeline
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Francisco Sanchez

Anaheim

Summary

Strong leader and problem-solver who can quickly adapt to situation as needed due to unforeseen daily challenges. Excel in customer service satisfaction while ensuring a clean, safe, and productive work place environment. Oversee daily sales to ensure labor and food costs are being met to company standards. Audited daily cash sales to establish system of accountability

Overview

9
9
years of professional experience

Work History

General Manager

Farmer Boys
04.2016 - Current
  • Managed all aspects of daily operations, including managing budgets, inventory/labor control, and vendor relations.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Implemented efficient scheduling practices to ensure optimal staffing levels during peak business hours.
  • Oversaw facility maintenance, ensuring a clean, safe, and inviting atmosphere for patrons.
  • Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.

Shift Manager

Little Caesars
08.2014 - 03.2016
  • Oversaw cash handling procedures, maintaining accurate records and minimizing discrepancies in daily financial reports.
  • Addressed customer concerns, complaints and questions, resulting in outstanding customer service ratings.
  • Assigned tasks to employees and oversaw opening and closing of establishment
  • Coached crew during food preparation, controlled production levels and tracked waste to manage costs.
  • Verified prepared food met standards for quality and quantity before serving to customers.

Education

High School Diploma -

Katella High School
06.2015

Skills

  • Ability to master new skills quickly
  • Efficient and professional under any circumstance
  • Thrives in a team environment
  • Customer service satisfaction
  • Lead by example
  • Time management
  • Cash handling

Timeline

General Manager

Farmer Boys
04.2016 - Current

Shift Manager

Little Caesars
08.2014 - 03.2016

High School Diploma -

Katella High School

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Francisco Sanchez