Seasoned Truck Driver and Customer Service Representative with a strong track record at Magnum Transportation/Brown Sand Inc., showcasing expertise in transportation safety and a courteous demeanor. Excelled in vehicle maintenance and customer service, achieving optimal route efficiency and zero accidents. Demonstrated exceptional decision-making and load security skills, contributing to enhanced operational productivity.
Organized Truck Driver with proven track record of delivering within specified time frames. Customer-focused and strong communicator to effectively interact with others. Quick learner with management potential.
Talented Truck Driver with good route planning, payment handling and customer service skills. Offering 19 years of experience and basic maintenance knowledge. Performance-driven and detail-oriented with methodical approach to following through on every need.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Truck Driver
Magnum Transportation/Brown Sand Inc.
08.2005 - 01.2025
Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
Operated with safety and skill to avoid accidents and delays.
Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Maintained daily, legible DOT log book and submitted corresponding documents.
Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Obtained necessary permits and licenses to operate various commercial vehicles legally.
Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
Documented mileage, deliveries, pickups, customer issues and damages.
Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
Inspected load security and checked for damages.
Completed preventive maintenance checks and basic repairs to vehicles.
Completed routine maintenance on truck to keep in working order.
Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
Secured vehicle to tow truck and checked all attachments for safe operation.
Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Stacker Operator
Willamette Industries
07.1996 - 10.2002
Operate automatedstacker equipment to defined standards and product specification targets
Monitor and/or entry into computer control systems
Troubleshoot equipment to optimize production
Perform basic asset care duties to include routine preventative maintenance and cleaning of work area
Work as a team to help meet or exceed production, waste, quality, and safety goals
Operate and/or work around mobile equipment
Maintain strict adherence to safety rules and regulations, to include wearing safety equipment
Perform tasks such as lifting, walking, climbing, stooping, standing, pushing and/or pulling for up to twelve (12) hours a day, in a loud/noisy, and industrial, high-volume environment
Customer Service Representative
Home Depot
08.1990 - 09.1995
Responded to customer requests for products, services, and company information.
Sought ways to improve processes and services provided.
Investigated and resolved accounting, service and delivery concerns.
Met customer call guidelines for service levels, handle time and productivity.
Education
Truck Driving
Western Pacific Trucking
Modesto, CA
01-2003
High School Diploma -
Sunset High
Hayward, CA
06-1984
Skills
Commercial driving
Transportation safety
Load security
Damage control
Vehicle maintenance
Efficient trip planner
Courteous and polite demeanor
Customer service
Materials transport
Decision-making
Air brake certification
Regulatory compliance
Strong work ethic
Tractor-trailer driving specialist
Class A commercial Driver's license
Accomplishments
Earned Class A Doubles, Triples and Tanker Endorsements.
Certification
Medical Examiner's Certificate – U.S. Department of Transportation.
Tank Vehicle Endorsement (N) - [CA] Department of Motor Vehicles.
Double/Triple Trailers Endorsement (T) - [CA] Department of Motor Vehicles.
Commercial Driver's License (CDL) - [CA] Department of Motor Vehicles.
Professional Truck Driver Certification (PTDC) - Professional Truck Driver Institute.
Languages
Englishd
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Truck Driver
Magnum Transportation/Brown Sand Inc.
08.2005 - 01.2025
Stacker Operator
Willamette Industries
07.1996 - 10.2002
Customer Service Representative
Home Depot
08.1990 - 09.1995
Medical Examiner's Certificate – U.S. Department of Transportation.
Tank Vehicle Endorsement (N) - [CA] Department of Motor Vehicles.
Double/Triple Trailers Endorsement (T) - [CA] Department of Motor Vehicles.
Commercial Driver's License (CDL) - [CA] Department of Motor Vehicles.
Professional Truck Driver Certification (PTDC) - Professional Truck Driver Institute.
Truck Driving
Western Pacific Trucking
High School Diploma -
Sunset High
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