Francisco Morales
1068 Dennery Rd
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Recognized for efficient order processing and effective teamwork, while demonstrating patience and empathy in fast-paced environments. Fluent in Spanish, contributing to enhanced communication and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Fast Food Worker
McDonald's
05.2023 - 09.2023
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Provided support to crew members, facilitating quick food preparation and delivery.
- Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
- Responded to customer inquiries and concerns with empathy and professionalism, working to resolve issues in a timely manner.
- Processed orders on POS system and accepted cash and charge payments.
- Expedited food preparation tasks such as chopping vegetables, grilling meats, and assembling sandwiches to meet high demand while maintaining quality standards.
Laborer
Southern Underground Industries Inc
08.2021 - 08.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
- Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
- Maintained high-quality workmanship through attention to detail and adherence to industry standards.
- Delivered consistent results under challenging weather conditions or other external factors affecting productivity.
- Followed instructions and safety protocols while operating machinery and equipment.
- Assisted in digging, trenching and backfilling trenches and foundations.
- Dug trenches, backfilled holes and compacted earth to prepare for new construction.
Education
High School Diploma -
Quantum High School
Boynton Beach, FL06-2021
Skills
- Customer service
- Positive attitude and enthusiasm
- Cleaning and sanitation
- Fast and efficient service worker
- Organized multi-tasker
- Patience and empathy
- Reliable and punctual
- Listening and comprehension
- Late-night shift availability
- Stress tolerance and resilience
- Personal hygiene maintenance
- Accustomed to shift work
- FLUENT IN Spanish
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Fast Food Worker
McDonald's
05.2023 - 09.2023
Laborer
Southern Underground Industries Inc
08.2021 - 08.2023
High School Diploma -
Quantum High School
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