Francisco Mendoza
Oakville
Summary
- Supply Chain professional driving profitability and fostering growth in consumer-packaged goods companies with expertise in Demand Planning, Customer Planning, Cross-functional Collaboration, Purchasing, Innovation, and Strategic Planning
- Led and managed collaboration and replenishment programs (CPFR) with strategic customers, resulting in tangible inventory reductions, and enhanced sales and service metrics.
- Proficient in managing all aspects of Sales and Operations Planning (S&OP), aligning cross-functional teams (Sales, Marketing, Finance) to develop accurate forecasts.
- Successfully devised and executed commercial sourcing strategies, ensuring optimal supplier relationships for improved product availability and operational efficiencies.
- Certified in Production and Inventory Management (CPIM) by APICS
Overview
20
20
years of professional experience
Work History
Sr. Demand Planner
Stryker Canada
06.2022 - 06.2023
- Develop and maintain high-quality demand forecasts and analytics, ensuring accuracy and reliability
- Lead the demand planning process and facilitate monthly Executive Demand Review meetings, promoting efficiency and coordination with other Demand Planners
- Act as primary liaison to cross-functional senior management, providing education on the demand plan and documenting key assumptions
- Collaborate with regional IBP team to effectively communicate demand plans throughout the supply function
- Provide actionable insights and strategic recommendations to support decision-making by senior leaders
- Support product life-cycle management, specifically in new product launches and product exits related to demand planning
- Drive continuous improvement within the demand planning organization.
Sr. Demand Planner
Newell Brands
05.2017 - 06.2022
- Manage and execute the 18-month demand plan for assigned strategic accounts, ensuring accuracy and alignment with business objectives
- Lead and facilitate the Sales and Operations Planning (S&OP) process through Consensus Demand Review meetings, while collaborating with various business partners such as Sales, Trade Marketing, Finance, and Supply Planning to drive effective decision-making
- Analyze Point of Sale (POS) trends, consumption patterns, inventory levels, and sales order history to generate the most accurate forecasts possible
- Conduct demand aspect of innovation projects, promotional activity, and product lifecycle while maintaining close alignment with Sales and Trade Marketing and other multifunctional teams to gather key inputs
Associate Business Operations Manager
Unilever Canada
05.2016 - 05.2017
- Responsible for setting the foundation of the S&OP Demand Forecast process by reviewing top customer planning and interacting closely with cross functional teams such as Sales, Demand Planning and Customer Service to achieve forecast accuracy
- Provide direct forecast input to S&OP to executive team from multiple business partners, creating visibility to risks and opportunities and recommending monthly/yearly adjustments to forecast by category
- Secure leadership buy-in of forecast builds through compelling analysis and logical articulation
- Maintain an overview of the key category issues and manage/communicate the gap working cross functionally on solutions
- Develop concrete recommendations around how to improve forecast reliability and profitability via through real-time feedback.
Associate Customer Service Manager
Unilever Canada
01.2014 - 05.2016
- Lead collaboration programs (CPFR) with strategic customers conducting a team of high performing professionals across the various disciplines of Supply Chain including demand planning, supply planning, inventory control, order fullfillment, transportation, warehousing and distribution
- Managed efficiency and continuous improvement initiatives through deep understanding of customer’s supply chain and objectives in the marketplace
- Drive alignment between customer’s replenishment teams, and Unilever’s sales and Planning to improve forecast accuracy and support promotional activity
- Developed tools to guarantee on time replenishment and ensure product availability at stores and distribution centers in order to maximize sales
Customer Demand Planner
Unilever Canada
01.2012 - 01.2013
- Drive alignment with customers’ planning and order management to improve forecast accuracy, demand volatility, and customer satisfaction
- Provide quantitative information to understand forecast variances with a focus on product customer combination that demonstrate a high error to volatility index
- Deep understanding of customers’ supply chain deriving insights from their distribution network, ordering practices / policies, Point of Sale data, On Shelf Availability data, customer inventory among others in order to meet forecast error and BIAS targets per customer
- Work directly with Key Account Managers to identify forecast variations at customer level and develop solutions to rectify
Demand Planner
Unilever Canada
08.2010 - 01.2012
- Responsible for developing and executing demand signal for production and inventory plans
- Direct collaboration with other members of the supply chain, sales, marketing, and customer support teams in order to achieve these sales and service objectives
- Create sales demand forecast through historical data (sales, market trends, seasonality, promotions, and inventory) utilizing statistical models
- Lead forecast consensus meetings with Marketing Managers, reviewing recommended sales forecasts and inventory goals (emphasis on brand transitions, new product introduction, and promotions)
Category Buyer
Unilever Mexico
05.2007 - 05.2010
- Managed and supported more than 30 innovation projects per year regionally across Latin America though local implementation of purchasing strategies for new materials
- Completed all Supply Chain aspects of new material readiness to ensure material availability for production
- Supported savings projects implemented across Latin America to help increase gross margins and generate additional cash flow for the company
National Buyer
Unilever Mexico
05.2005 - 05.2007
- Established and implemented purchasing strategies with local suppliers though price negotiation, payment terms, capacity, and quality review
- Implemented supplier evaluation process to create a best-in-class and low-risk portfolio of available suppliers
- Supported savings projects, which generated additional cash flow for the company
Material Planner
Unilever Mexico
03.2003 - 03.2005
- Ensured materials availability to support manufacturing goals by focusing on planning, line scheduling and meeting customer service levels
- Communicating with suppliers regarding order status and changes in delivery dates or quantities, ensuring timely availability of goods
- Reviewing inventory levels of materials and ordering additional quantities when necessary
Education
APICS Certification in Production And Inventory Management (CPIM) -
03.2005
Bachelor Degree - Industrial Engineering
Iberoamericana University
Cd MX12.2002
Skills
- Demand Planning and Forecasting
- Supply Chain Management
- Communication and Collaboration
- Problem Solving and Decision Making
- Cross functional team leadership
- Continuous Improvement
- Integrated Business Planning
- Purchasing
- Global Sourcing
- Supplier Performance
Timeline
Sr. Demand Planner
Stryker Canada
06.2022 - 06.2023
Sr. Demand Planner
Newell Brands
05.2017 - 06.2022
Associate Business Operations Manager
Unilever Canada
05.2016 - 05.2017
Associate Customer Service Manager
Unilever Canada
01.2014 - 05.2016
Customer Demand Planner
Unilever Canada
01.2012 - 01.2013
Demand Planner
Unilever Canada
08.2010 - 01.2012
Category Buyer
Unilever Mexico
05.2007 - 05.2010
National Buyer
Unilever Mexico
05.2005 - 05.2007
Material Planner
Unilever Mexico
03.2003 - 03.2005
APICS Certification in Production And Inventory Management (CPIM) -
Bachelor Degree - Industrial Engineering
Iberoamericana University
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