Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Francisco Medina

Anaheim

Summary

Dynamic and results-driven professional with a proven track record at FedEx, excelling in package handling and team collaboration. Demonstrated strong problem-solving skills and attention to detail, reducing damage rates and enhancing efficiency. Committed to maintaining safety and quality in fast-paced environments while fostering positive communication among team members.


Logistics professional prepared for role in package handling. Known for reliable performance in sorting, loading, and ensuring accurate delivery of packages. Focuses on team collaboration and adaptability to meet dynamic operational needs. Demonstrates strong organizational skills and effective communication abilities.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Package Handler

FedEx
07.2024 - Current
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Contributed to increased productivity by working effectively in high-pressure situations.
  • Collaborated with other package handlers to provide prompt and accurate delivery of orders.
  • Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
  • Demonstrated commitment to quality control by consistently meeting or exceeding company standards for accuracy in sorting and labeling packages.
  • Supported team morale by fostering positive communication and collaboration among coworkers.

Member Assistant

Sam's Club
04.2022 - 09.2024
  • Conducted outreach efforts within the community, attracting potential new members through networking events and presentations.
  • Handled sensitive member situations with professionalism, demonstrating empathy while adhering to company guidelines.
  • Contributed to the growth of membership base by offering informed recommendations on available services and benefits.
  • Contributed to a welcoming environment for all members by maintaining clean facilities and well-stocked amenities at all times.
  • Enhanced member satisfaction by providing exceptional customer service and promptly addressing concerns.
  • Developed strong relationships with fellow team members, fostering a collaborative work environment that prioritized excellent member care.
  • Assisted in increasing membership retention rates through diligent follow-up communications and personalized support.

Cashier

Vip Tacos
12.2022 - 04.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Cook

Charleys Philly Cheese Steak
12.2022 - 12.2022
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Education

High School Diploma -

Anaheim High School
811 W Lincoln Ave Anaheim, Ca
05-2024

Skills

  • Heavy lifting
  • Team collaboration
  • Warehouse safety
  • Package unloading
  • Truck loading and unloading
  • Label reading
  • Decision-making
  • Teamwork and collaboration
  • Friendly, positive attitude
  • Problem-solving
  • Excellent communication
  • Active listening
  • Attention to detail
  • Multitasking
  • Critical thinking
  • Calm under pressure
  • Problem resolution
  • Verbal communication

Certification

  • ServSafe Food Handler's Certification

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Package Handler

FedEx
07.2024 - Current

Cashier

Vip Tacos
12.2022 - 04.2023

Cook

Charleys Philly Cheese Steak
12.2022 - 12.2022

Member Assistant

Sam's Club
04.2022 - 09.2024

High School Diploma -

Anaheim High School
Francisco Medina