Experienced janitorial professional prepared to lead with strong focus on cleanliness and efficiency. Proven ability to manage teams, adapt to changing needs, and maintain high standards. Skilled in safety protocols, inventory management, and quality control. Recognized for reliability, teamwork, and achieving consistent results.
Overview
8
8
years of professional experience
Work History
Janitorial Lead
Santa Clara County Facilities and Fleets
07.2022 - Current
Managed inventory of cleaning supplies, ensuring adequate stock levels
Trained staff on safe operation of cleaning equipment, tools, devices and chemical and cleaning agents to efficiently perform duties and reduce harm to floors, fixtures, staff and environment.
Prepared and presented reports of hours worked, staff assignments, and tasks and duties performed
Assessed facility needs, recommending appropriate cleaning solutions and methods for optimal results.
Issued assignments to staff and inspected special requests and areas of concentration to encourage smooth flow of operation.
Conducted or assisted with screening and hiring of job applicants, training employees, and administering performance reviews to maintain adequate and qualified workforce.
Addressed customer concerns promptly and professionally, resolving issues in an efficient manner.
Adapted maintenance plans to suit the specific needs of unique facilities, considering factors such as foot traffic and building materials.
Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
Janitor
County Of Santa Clara
12.2018 - 07.2022
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
Maintained a well-stocked inventory of cleaning supplies to ensure all necessary equipment was available for use.
Provided backup support for other janitorial team members during absences or busy periods, ensuring seamless service.
Responded immediately to calls from personnel to clean up spills and wet floors.
Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Porter
Mini Of Stevens Creek
11.2017 - 05.2019
Enhanced customer satisfaction by promptly greeting and directing them to the appropriate service area.
Contributed to positive customer experiences by providing shuttle transportation when necessary.
Responded to customer requests efficiently and with knowledgeable assistance.
Supported sales team efforts, ensuring all vehicles were prepared and ready for test drives or delivery.
Answering phone and assisting with customer service
Organizing vehicle lot, moving units as directed
Auto Detailer
Prime Detailing Company
08.2017 - 11.2017
Enhanced customer satisfaction by providing thorough interior and exterior detailing services.
Exceeded client expectations by paying close attention to detail and promptly addressing any concerns or issues
Conducted thorough inspections of vehicles before and after detailing to ensure complete customer satisfaction.
Washed cars and trucks daily for auto dealership.
Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
Applied wax to vehicle exteriors and buffed to brilliant shine.
Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
Performed high-quality paint correction tasks to remove scratches and swirl marks, resulting in improved vehicle appearance.
Vacuumed interiors of vehicles to remove dirt and debris.
Shined vehicle windows and windshields to remove water spots.
Promoted company services through word-of-mouth marketing efforts and positive customer interactions, driving business growth.
County Counsel Investigator at County of Santa Clara, Office of County CounselCounty Counsel Investigator at County of Santa Clara, Office of County Counsel
Coral After School Instructor (CASI) at Catholic Charities of Santa Clara CountyCoral After School Instructor (CASI) at Catholic Charities of Santa Clara County