Francisco Martinez
San Jose
Summary
Dynamic and results-driven professional with a strong background in customer service and sales at Blaze Pizza and Sports Fever. Proven ability to enhance team performance through effective collaboration and problem-solving. Skilled in cash handling and product knowledge, consistently fostering positive customer relationships to drive repeat business.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Team Member
Blaze Pizza
05.2023 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Maintained clean and orderly store environment, ensuring pleasant shopping experience for customers.
Sales Associate
Sports Fever
12.2022 - 04.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Solved customer challenges by offering relevant products and services.
Education
Associate of Arts - Business
De Anza College
Cupertino, CA06-2026
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Cash handling
- Flexible schedule
- Leadership qualities
- Heavy lifting
- Training and mentoring
- Relationship building
- Willingness to learn
- Multitasking
Languages
Spanish
Limited Working
Interests
- Team Sports
- Gym Workouts
- Video Gaming
- Camping
Timeline
Team Member
Blaze Pizza
05.2023 - Current
Sales Associate
Sports Fever
12.2022 - 04.2023
Associate of Arts - Business
De Anza College
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