Regional Hard Service Manager at JLL/Cushman & Wakefield with expertise in budget management and vendor compliance. Proven track record in leading teams and executing risk mitigation projects, enhancing operational efficiency. Skilled in building management systems and committed to team development, ensuring safety and compliance across a 2.2M sq. ft. portfolio.
Overview
12
12
years of professional experience
2
2
Certifications
Work History
Regional Hard Service Manager
JLL / Cushman & Wakefield
Mountain View
03.2022 - Current
Portfolio Scope: Directed maintenance and hard services for a 2.2M sq. ft. portfolio (62 Google buildings). Led a team of three supervisors and eleven technical personnel.
Financial Oversight: Prepared, reviewed, and approved budgets and P&L statements. Managed vendor accounts, cutting/approving POs and monitoring monthly budget.
Risk & Development: Planned and executed the East Meadow flood protection project (installed panels, windows, and doors). Managed property risk effectively.
Operations & Compliance: Monitored ALC / BMS, Enlighted EMC, and Asana systems daily. Ensured contracted vendor services met compliance and budget requirements. Coordinated high-priority safety repairs and conducted monthly fire safety inspections.
Google Account
Technician Supervisor
Cushman & Wakefield
San Jose
05.2019 - 04.2022
Provided direct supervision, career building, and safety training for technical staff; responsible for payroll and expense approvals.
Operated technical services budget for materials and tools, consistently achieving quarterly quotas.
Workplace Services Coordinator at Cushman & Wakefield Transitioned Into JLL - GoogleWorkplace Services Coordinator at Cushman & Wakefield Transitioned Into JLL - Google