Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Francisco Herrero

Murrieta

Summary

Detail-oriented professional with extensive customer service experience. Demonstrated success in problem-solving and effective communication, leading to improved customer satisfaction and increased sales. Committed to driving growth through exceptional service delivery. Bilingual, enhancing communication with diverse clientele.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Cashier

Firehouse Subs
Temecula
05.2020 - 03.2021
  • Processed customer transactions accurately and efficiently in a fast-paced sandwich shop.
  • Maintained cleanliness and organization of front counter and dining area.
  • Assisted customers with menu selections and addressed ingredient inquiries.
  • Collaborated with team members to ensure seamless service during peak hours.
  • Followed safety and food handling procedures to uphold cleanliness standards.
  • Greeted customers, providing information on store products and services.
  • Utilized suggestive selling techniques to enhance add-on sales.

Delivery Driver

Domino's Pizza
Santa Clarita
09.2017 - 12.2018
  • Delivered pizzas promptly to various locations, ensuring customer satisfaction.
  • Maintained accurate records of deliveries and customer orders for efficiency.
  • Handled cash and card transactions securely during delivery process.
  • Interacted positively with customers, providing exceptional service experience.
  • Assembled pizzas with toppings according to customer specifications.
  • Prepared fresh pizza dough using traditional techniques and high-quality ingredients.
  • Collaborated with kitchen staff to optimize order preparation times.
  • Worked closely with team members to fulfill orders during peak service periods.

Respiratory Therapist

Henry Mayo Newhall Hospital
Santa Clarita
02.2013 - 07.2015
  • Educated patients and families on respiratory techniques and equipment use for better outcomes.
  • Maintained therapy equipment ensuring compliance with safety standards.
  • Accurately documented patient progress and treatment responses in medical records.
  • Provided emergency care, including cardiopulmonary resuscitation when necessary.
  • Managed mechanical ventilators and executed critical care tasks effectively.
  • Administered medications, monitored vital signs, and facilitated medical gas delivery to patients.
  • Identified high-risk situations like airway obstructions and took swift corrective action.
  • Collaborated with patients, families, and physicians to coordinate comprehensive care.

Pharmacy Technician

Henry Mayo Newhall Hospital
Santa Clarita
03.2008 - 02.2013
  • Accurately dispensed medications in accordance with prescription guidelines.
  • Processed prescription orders efficiently using pharmacy management systems.
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Collaborated with healthcare providers to address and resolve medication-related issues.
  • Performed data entry for patient profiles and billing information into pharmacy software.
  • Created and updated customer profiles, including demographics and allergies, in pharmacy systems.
  • Teamed with peers and pharmacists to prioritize and complete orders effectively.
  • Delivered medications to nursing units promptly, ensuring timely access for patient care.

Pharmacy Technician

Savon Pharmacy
Santa Clarita
06.2006 - 03.2008
  • Accurately processed prescriptions for patients and healthcare providers.
  • Managed inventory to ensure medication availability and compliance with regulations.
  • Collaborated with pharmacists to prepare compounded medications efficiently.
  • Utilized pharmacy management software for tracking prescriptions and managing billing tasks.
  • Assisted customers with prescription refills and inquiries, enhancing service experience.
  • Verified insurance coverage for medications to minimize cost discrepancies.
  • Entered prescription data into computer databases to maintain accurate records.
  • Communicated with doctors and insurance agencies to resolve prescription-related issues.

Education

Associate of Science - Respiratory Therapist

Concorde Career College
North Hollywood, CA
07-2011

CPhT - Pharmacy Technician

North Valley Occupational Center
North Hills, CA
01-2005

High School Diploma -

Santa Susan High School
Simi Valley, CA
06-2001

Skills

  • Point of sale systems
  • Cash handling
  • Menu expertise
  • Customer engagement
  • Food safety compliance
  • Inventory control
  • Pharmacy software proficiency
  • Prescription processing
  • Effective communication skills
  • Pharmacology knowledge
  • Aseptic techniques application
  • Mechanical ventilation operation
  • Equipment maintenance
  • Emergency care procedures
  • Time management strategies
  • Bronchial hygiene techniques
  • Patient care practices
  • Reporting and documentation skills
  • Arterial blood gas analysis
  • Pulse oximetry monitoring
  • Intubation procedures
  • Tracheostomy care techniques
  • Medical terminology proficiency

Certification

  • Certified Respiratory Therapist
  • Certified Pharmacy Technician
  • BLS For Health Care Profesionals
  • ALS for Health Care Profesionals

Languages

Spanish
Professional

Timeline

Cashier

Firehouse Subs
05.2020 - 03.2021

Delivery Driver

Domino's Pizza
09.2017 - 12.2018

Respiratory Therapist

Henry Mayo Newhall Hospital
02.2013 - 07.2015

Pharmacy Technician

Henry Mayo Newhall Hospital
03.2008 - 02.2013

Pharmacy Technician

Savon Pharmacy
06.2006 - 03.2008

Associate of Science - Respiratory Therapist

Concorde Career College

CPhT - Pharmacy Technician

North Valley Occupational Center

High School Diploma -

Santa Susan High School

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Francisco Herrero