Francisco Gonzalez
Compton
Summary
Experienced in managing client accounts and streamlining processes within a fast-paced environment. Seeking to transition into a new field. Honed strong analytical and problem-solving skills throughout my career, enabling efficient coordination of projects and effective communication with diverse teams. Proven track record of success. Eager to apply transferable skills and contribute to a new and exciting opportunity.
Overview
13
13
years of professional experience
Work History
PREMIER ACCOUNT COORDINATOR
C. R. Laurence
04.2022 - Current
- Developed strong organizational and communication skills while coordinating accounts with multiple clients
- Collaborated with cross-functional teams to develop effective solutions for clients' needs
- Provided excellent customer service to ensure client satisfaction and account retention
- Utilized problem-solving skills to resolve customer issues in a timely manner
- Built strong client relationships through service execution, validation and good response time
- Responded to customer inquiries regarding order placement and delivery scheduling
- Ensured timely response to client inquiries by maintaining open lines of communication through email correspondence or phone calls.
- Streamlined communication between clients and internal teams for seamless project execution.
- Escalated issues to appropriate channels as necessary.
MOBILE EXPERT
T Mobile
02.2014 - 04.2022
- Demonstrated and sold mobile devices to customers, showcasing latest product features and capabilities
- Listened to customer needs, Chose appropriate products and spent time explaining each item's functions
- Developed long term relationships with repeated customers through building credibility in product expertise
- Improved sales conversion rates by utilizing strong product knowledge and persuasive communication skills.
- Managed inventory effectively, ensuring stock levels were maintained at optimal levels for peak business periods.
- Boosted sales performance with personalized recommendations tailored to each customer''s unique needs.
STOCK SUPERVISOR
Vans
11.2011 - 02.2014
- Supervised day-to-day stockroom operations to maintain organized flow of merchandise to sales floor
- Enhance and promote store brand by proactively seeking opportunities to engage customers
- Controlled expense and protected company assets to minimize losses
Education
HIGH SCHOOL DIPLOMA -
Gardena High School
Gardena01.2006
Skills
- Relationship building
- Multi-tasking
- Time Management
- Proficient in Outlook
- Proficient in Word
- Sales assistance
- Auto-Cad
- Customer Account Review
- Inquiry Requests
- Order Management
- Account management
- Order management
Timeline
PREMIER ACCOUNT COORDINATOR
C. R. Laurence
04.2022 - Current
MOBILE EXPERT
T Mobile
02.2014 - 04.2022
STOCK SUPERVISOR
Vans
11.2011 - 02.2014
HIGH SCHOOL DIPLOMA -
Gardena High School
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