ELIAS CORDERO
Poway,CA
Summary
Obtain a challenging position in the Information Technology field where I can apply my technical knowledge and customer service skills while pursuing professional growth.
Overview
12
12
years of professional experience
Work History
Lead Technician
Got U Wired
03.2024 - Current
- Planned, scheduled, and delegated daily work to team of employees.
- Maintained a safe working environment through adherence to safety protocols and regular site inspections.
- Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
- Inspected completed work to verify quality standards and compliance with criteria.
- Responded to customer requests for products, services, and company information.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Worked well in a team setting, providing support and guidance.
Foreman
Fluid Sound
08.2021 - 03.2024
- Improved project efficiency by implementing streamlined scheduling and resource allocation processes.
- Enhanced team productivity by providing clear direction, setting expectations, and offering constructive feedback.
- Ensured timely completion of projects with effective time management and prioritization of tasks.
- Optimized resource utilization for cost savings, carefully monitoring material usage and labor allocations.
- Provided exceptional customer service, addressing client concerns promptly and professionally to ensure repeat business.
- Maintained a safe working environment through adherence to safety protocols and regular site inspections.
- Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
Lead Cable Technician
IES Communication
04.2016 - 05.2021
- Installed and upgraded network infrastructure, cabling, including Cat6a & Fiber for racked equipment
- Performed installation of phone switches, Voice-over-IP handsets and phone cabling
- Placement and setup surveillance cameras
- Installed Windows based Point-of-Sales terminals and cabling
- Day to day tasks included troubleshooting, testing cables and infrastructure
- Network & Computer Tech: Network Rack installation and Cabling
- Dressing network racks with various cable management equipment
- Running cable for computer and phone networks, both copper, fiber and crimp cables
- Supervised job sites and service calls
Cable Installation Technician
STRAN Technologies
08.2015 - 03.2016
- Demonstrated equipment capabilities to customer and responded to questions and complaints
- Connected components to exterior cable systems and tested connections for adequate power and functional links
- Assembled communication equipment such as wiring, switching equipment and power apparatus
- Tested cables using tools such as volt-OHM meters, spectrum analyzers and signal level meters
- Completed new connects, reconnects, disconnects and service changes for hundred's of commercial customers
Cable Technician
TEK Systems
05.2015 - 08.2015
- Tested cables using tools such as volt-OHM meters, spectrum analyzers and signal level meters
- Planned layouts and ran cable into buildings and through walls, attics and crawl spaces
- Operated equipment, vehicles and tools with optimal safety procedures to prevent injuries
- Responded to service requests during and after business hours
- Connected components to exterior cable systems and tested connections for adequate power and functional links
- Assembled communication equipment such as wiring, switching equipment and power apparatus
Cable Technician
Precision Voice & Data Solutions
07.2013 - 01.2014
- Carried out day-day-day duties accurately and efficiently
- Worked flexible hours; night, weekend, and holiday shifts
- Worked with Cisco VoIP technicians
- Installed, Supported and configured VoIP systems
- Troubleshoot voice network and system components
Education
Telecommunications - Computer Networking And Telecommunications
Associate Technical College
San Diego, CA11.2009
Skills
- Hardware Inventory Management
- Networking Hardware Installation
- Wireless Area Network (WAN) Architecture
- Staff assistance
- Supervision
- Cabling layouts
- Troubleshooting skills
- Educating customers
- Device Installation
- Documenting activities
- Fluke System Testing
- Assembly and production
- Time management
- Troubleshooting
Timeline
Lead Technician
Got U Wired
03.2024 - Current
Foreman
Fluid Sound
08.2021 - 03.2024
Lead Cable Technician
IES Communication
04.2016 - 05.2021
Cable Installation Technician
STRAN Technologies
08.2015 - 03.2016
Cable Technician
TEK Systems
05.2015 - 08.2015
Cable Technician
Precision Voice & Data Solutions
07.2013 - 01.2014
Telecommunications - Computer Networking And Telecommunications
Associate Technical College
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