Francisco Fonseca
Redwood City
Summary
Bilingual professional specializing in customer service excellence and team training. Proven ability to enhance guest experiences in fast-paced environments through attention to detail and a positive attitude. Strong track record of fostering teamwork and delivering high-quality service.
Overview
9
9
years of professional experience
Work History
Porter
Boardwalk Volkswagen
Redwood City
11.2023 - Current
- Greeted and assisted guests to ensure positive experiences
- Parked and moved vehicles efficiently
- Swept and mopped floors to maintain cleanliness
- Collected oil and filters for proper disposal
Merchandiser
The Home Depot
San Carlos
03.2018 - 10.2023
- Executed visual merchandising strategies to enhance product visibility and customer engagement
- Printed labels and tags for for-sale merchandise
- Performed regular price checks on select items throughout the store location
- Provided training and support for new staff members
- Cleaned and organized display cases, shelves and aisles
Store Associate
Kmart
Redwood City
12.2016 - 05.2018
- Operated cash register efficiently and accurately, processed payments
- Assisted customers in locating products and answering inquiries to enhance shopping experience.
- Trained new associates on store procedures and product knowledge to enhance team performance.
- Restocked shelves with new merchandise as needed.
Education
HiSET -
Sequoia District Adult School
Redwood City, CA12-2017
Skills
- Vehicle parking
- Team training
- Spanish fluency
- Positive attitude
- Attention to detail
- Effective communication
- Manual driving skills
- Facility cleaning
Timeline
Porter
Boardwalk Volkswagen
11.2023 - Current
Merchandiser
The Home Depot
03.2018 - 10.2023
Store Associate
Kmart
12.2016 - 05.2018
HiSET -
Sequoia District Adult School