Francisco Avila
Toronto
Summary
Motivated and detail-oriented with a strong foundation in leadership, customer service, and strategic planning. Proven ability to support operational efficiency, drive sales, and foster positive relationships in fast-paced environments. Experienced in managing teams, analyzing data for decision-making, and contributing to innovative solutions. Demonstrates excellent communication and problem-solving skills, combined with a passion for continuous learning. Eager to apply academic knowledge and hands-on experience to contribute to a dynamic organization focused on growth and sustainability.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Student Volunteer
York University
07.2024 - 11.2024
- Assisted students by providing guidance and support in understanding course material, enhancing their academic performance.
- Collaborated with teachers to grade exams, ensuring accuracy and timely feedback for students.
- Suggested assignments and learning activities for courses previously completed.
Management Assistant
Treated Hydrocarbons
03.2023 - 06.2024
- Played a role in problem-solving by identifying challenges and implementing effective solutions.
- Managed schedules, meetings, and communications, ensuring seamless coordination between departments.
- Assisted in planning, coordinating, and executing business strategies to achieve objectives.
Sales Associate (Seasonal)
Eddie Bauer
10.2021 - 01.2022
- Managed and organized inventory to ensure optimal product availability and store efficiency, reducing stock-outs and improving customer satisfaction.
- Drove sales performance by using persuasive communication skills to actively engage customers, effectively highlighting product features and benefits.
- Provided personalized recommendations by assessing customer needs and offering tailored product options, increasing conversion rates and enhancing the shopping experience.
Education
BBA - Bussiness Managment
Greystone College
Toronto, ON09-2022
MBA - Economics
York University
Toronto, None04-2027
Skills
- Customer Relationship Management: Skilled in identifying customer needs, offering personalized solutions, and resolving issues, contributing to high satisfaction rates and repeat business
- Effective Communication: Strong written and verbal communication skills, including the ability to present ideas clearly and collaborate across teams
- Time Management and Organizational Skills: Capable of balancing multiple tasks and responsibilities while maintaining attention to detail and meeting deadlines
- Customer-Focused Sales Techniques: Expertise in upselling, cross-selling, and tailoring sales approaches to meet diverse customer needs
Languages
English
Full Professional
Spanish
Native or Bilingual
Certification
- International Business Managment
- VR Development Certificate
Timeline
Student Volunteer
York University
07.2024 - 11.2024
Management Assistant
Treated Hydrocarbons
03.2023 - 06.2024
Sales Associate (Seasonal)
Eddie Bauer
10.2021 - 01.2022
- International Business Managment
- VR Development Certificate
BBA - Bussiness Managment
Greystone College
MBA - Economics
York University
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