Summary
Overview
Work History
Education
Skills
Timeline
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Francisco Cotia

Server
Toronto,ON

Summary

A dedicated and customer-oriented restaurant server with 5 years of experience in providing exceptional service. Seeking a position as a server to utilize my strong interpersonal skills, attention to detail, and extensive knowledge of food and beverages.

Overview

5
5
years of professional experience
2
2
years of post-secondary education
3
3
Languages

Work History

Server

Copacabana Brazilian Steakhouse
01.2019 - Current
  • Greeted and seated customers promptly, providing menus and answering any questions
  • Took accurate food and beverage orders, ensuring special dietary needs and preferences were addressed
  • Communicated effectively with the kitchen staff to ensure timely and accurate order delivery
  • Provided exceptional customer service, ensuring customer satisfaction and resolving any issues promptly
  • Processed payments, handled cash transactions, and maintained accurate records
  • Assisted in maintaining cleanliness and organization of the dining area.
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Education

Diploma - Tourism And Hospitality - Travel Services Management

Centennial College
Scarborough, ON
01.2019 - 05.2020

Intensive English Course

Stafford House
5 Park Home Ave 6th Floor, North York, ON M2N 6L4
05.2018 - 07.2018

Essential English Course

Stafford House
5 Park Home Ave 6th Floor, North York, ON M2N 6L4
02.2018 - 08.2018

Skills

-Excellent communication and interpersonal skills

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Timeline

Server

Copacabana Brazilian Steakhouse
01.2019 - Current

Diploma - Tourism And Hospitality - Travel Services Management

Centennial College
01.2019 - 05.2020

Intensive English Course

Stafford House
05.2018 - 07.2018

Essential English Course

Stafford House
02.2018 - 08.2018

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