Francisco Chavez
Calgary,AB
Summary
With a proven track record at Overland West Freight Lines Ltd., I excel in high-stress situations and decision-making, ensuring timely deliveries and exceptional customer service. My expertise in route planning and active listening has significantly enhanced operational efficiency, demonstrating a commitment to safety and seamless coordination.
Professional with proven background in logistics and transportation management, driving operational efficiency and timely deliveries. Known for fostering team collaboration and reliability, adapting to changing demands seamlessly. Expertise in route planning, customer service, and multitasking under pressure.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Dispatcher
Overland West Freight Lines Ltd.
04.2023 - Current
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- completing time schedule for start times for next and assignment of tasks for drivers and shunter.
Owner/Operator Truck Driver
Overland West Freight Lines Ltd.
05.2019 - Current
- Managed day-to-day business operations.
- Operated with safety and skill to avoid accidents and delays.
- Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Delivered exceptional customer service by addressing concerns promptly, resolving issues professionally, and fostering positive rapport with clients.
Owner/Operator Truck Driver
Lime Group of Companies Inc.
03.2015 - 05.2019
- Managed day-to-day business operations.
- Operated with safety and skill to avoid accidents and delays.
- Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
- Established strong working relationships with dispatchers, resulting in improved coordination and scheduling.
- Promoted a safe work environment by adhering to company policies and federal regulations governing commercial vehicle operations.
- Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
Education
No Degree - Class 1 Professional Driver
Professional Driving School
Calgary, AB05-2004
High School Diploma -
Forest Lawn High School
Calgary, AB06-1992
Skills
- Customer service
- Data entry
- Decision-making
- Active listening
- Attention to detail
- Stress tolerance
- Problem-solving
- Route planning
- Time management
- Multitasking and organization
- Verbal and written communication
Languages
English
Full Professional
Spanish
Full Professional
Certification
- Hours of Service Compliance Training – Federal Motor Carrier Safety Administration.
- Load Securement Training Certificate – Federal Motor Carrier Safety Administration.
- Commercial Driver's License (CDL) - AB Department of Motor Vehicles.
- National Safety Council Defensive Driving Course - National Safety Council.
Interests
- Gym Workouts
Timeline
Dispatcher
Overland West Freight Lines Ltd.
04.2023 - Current
Owner/Operator Truck Driver
Overland West Freight Lines Ltd.
05.2019 - Current
Owner/Operator Truck Driver
Lime Group of Companies Inc.
03.2015 - 05.2019
No Degree - Class 1 Professional Driver
Professional Driving School
High School Diploma -
Forest Lawn High School
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