Francisco Arango
Huntington Beach
Summary
Dynamic Owner Operator with a proven track record at A& A Smoke Shop, excelling in operations management and customer service. Streamlined processes to enhance efficiency and profitability, while fostering strong supplier relationships. Skilled in documentation and reporting, with a commitment to cultivating a positive work environment and achieving high customer satisfaction.
Overview
2014
2014
years of professional experience
Work History
Owner Operator
A& A Smoke Shop
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Kept all building areas and equipment functional and well-organized to promote business performance.
Owner Operator
Coast to Coast Properties
07.1998 - 05.2013
- Managed day-to-day business operations.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Implemented effective financial management practices, improving cash flow and profitability.
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
Owner Operator
Smittie's Pizza
03.2004 - 04.2013
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
Education
Bachelor Of Science - Major in Biology, Minor in Psychology
Old Dominion University
Norfolk, VA05.2001
Skills
- Operations management
- Documentation and reporting
- Hiring
- Business planning
Languages
Fluent in English and Spanish
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Owner Operator
Smittie's Pizza
03.2004 - 04.2013
Owner Operator
Coast to Coast Properties
07.1998 - 05.2013
Owner Operator
A& A Smoke Shop
Bachelor Of Science - Major in Biology, Minor in Psychology
Old Dominion University
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