Francisca Ogochukwu Emeruwa

• Housekeeping and cleanliness: perform tasks such as mopping, cleaning, sanitizing surfaces, and assisting with laundry duties.
• Meal service and nutrition: prepare breakfast for residents, serve dinner meals, and assist with setups.
• Medication administration: assist residents with prescribed medications, maintain accurate logs in the MAR folder, and monitor any side effects.
• Wellness checks: monitor residents’ physical and mental well-being through regular check-ins, engaging conversations, and observing any behavioral changes.
• Perimeter walks and safety: conduct routine perimeter checks, inspect doors and windows, and report safety hazards to maintain a secure environment.
• Community support: connect residents with local health services and community resources, facilitate appointments, and provide guidance on independent living skills.
• Documentation and guest relations: maintain accurate resident records, document incidents, and monitor visitor access to ensure safety and compliance.

• Personal care support: assisting with daily tasks such as cooking, cleaning, helping with getting up and going to bed, and providing support with washing, oral hygiene, bathing, dressing, and toileting, including changing incontinence aids.
• Supporting vulnerable individuals: providing care for individuals who may be medically frail, have mental health issues, or have addiction issues, and require assistance within their own homes.
• Medication administration: administering prescribed medications to residents as directed.
• Resident assistance: responding to call signals, assisting with lifting, turning, and positioning residents, supervise exercise routines, and set up and participating in leisure activities, as well as accompany residents on outings.
• Emergency first aid: providing immediate first aid in case of injury or illness, within the scope of my competencies.
• Relationship building: building meaningful, compassionate relationships with residents, their families, and the supporting team to ensure effective communication and quality care.
• Communication and documentation: relaying important messages and updates regarding resident care, and tracking them in the appropriate systems, such as PCC.
• Medical supplies management: maintaining and monitoring inventory levels of medical supplies, and ensuring equipment is cleaned and sterilized.
• Transportation and appointment support: assisting in transporting residents to and from appointments, and helping with setting and achieving meaningful personal goals.
• Team collaboration: working closely with colleagues and health professionals like RNs and LPNs to ensure cohesive, integrated care plans that enhance residents’ lives.

• Wellness checks: conduct regular check-ins to monitor residents' well-being, sobriety, and mental health, offering support as needed.
• Perimeter walks and safety checks: perform routine walks to ensure facility security, check for hazards, and prevent unauthorized access.
• Maintaining a clean environment: encourage hygiene, assist in keeping shared spaces clean, and report maintenance issues as needed.
• Connecting residents with resources: help residents access employment, healthcare, housing, and other essential community services.
• Monitoring and supporting sobriety: ensure residents follow recovery plans, identify relapse risks, and connect them to support services.
• Conflict resolution and crisis intervention: de-escalate conflicts, mediate disputes, and respond to mental health, or behavioral crises.
• Record-keeping and reporting: maintain logs of wellness checks, incidents, and rule violations to ensure accountability and compliance.

• Activities of daily living assistance: help seniors with bathing, dressing, grooming, and toileting in retirement homes.
• Health monitoring: observe and report changes in clients' physical or mental condition to healthcare providers.
• Medication administration: accurately manage and administer prescribed medications for seniors.
• Transportation support: accompany clients to doctor’s appointments and social activities.
• Social engagement: facilitate and participate in community events and group activities with clients.
• Retirement home care: assist with daily routines, laundry, meal preparation, and medication management in retirement homes.

• Provided Comprehensive Personal Care: Assisted residents with activities of daily living (ADLs) including bathing, ambulation, dressing, grooming, laundry, bed-making, and toileting to ensure their comfort and dignity.
• Administered Medication: Managed and administered prescribed medications, ensuring accurate dosages and timely delivery, while monitoring and documenting residents' health status.
• Developed and Implemented Care Plans: Collaborated with healthcare professionals and families to create and maintain personalized care plans that addressed the unique needs and preferences of each resident.
• Monitored Health and Well-being: Conducted regular health checks and observed residents for any changes in physical or mental condition, promptly reporting any concerns to medical staff.
• Maintained Clean and Safe Environment: Ensured the living environment was clean, safe, and organized, following health and safety protocols to prevent accidents and infections.
• Planned and Prepared Meals: Planned and prepared meals, as well as assisted with feeding seniors.
• Provided Emotional and Social Support: Offered compassionate emotional support and companionship, engaging residents in meaningful activities and conversations to enhance their quality of life.

• Administering Medication and Monitoring Well-being: Administered medications; checked vital signs; communicated with their family, and case manager.
• Providing Companionship and Support: Engaged in conversations; assisted with hobbies; offered emotional support to seniors.
• Accompanying Seniors to Appointments: Scheduled and accompanied clients to medical and social appointments; ensured their safety.
• Assisting with Daily Living and Household Chores: Helped with bathing, grooming, and mobility; performed household chores to maintain cleanliness.
• Meal Preparation and Feeding Assistance: Prepared meals; assisted with eating; monitored clients' nutrition and hydration.
• Walking and caring for clients' pets

Brand and Corporate Communications Achievements

• Organized joint marketing events frequently with our partners such as Oracle, Huawei, Dell Technologies,Microsoft, Hitachi, IBM, IMPERVA, and others.
• Managed a team of 11 skilled UX designers and campaign creatives specialists to bring the organization's story to the world and create strong brand awareness, reputation, and affinity for the Tenece group and our target audiences.
• Worked in a team to incubation three startup firms, namely Partzshop, Genesys Tech Hub, and Chloe products.
• Monitored market trends and researched to find cost-effective strategies for executing outdoor advertising, social media campaigns, and Product launch.
• Created and produced marketing collaterals such as brochures, flyers, calendars, product brief, company brief, and other branded corporate gifts
• Developed and managed the approved annual marketing budget in the best way that saves the organization cost.
• Organized quarterly business review meetings, Management committee meetings, and annual staff retreat.
• Chaired the committee that successfully executed the biggest eastern Nigeria Tech Convention (GenesysIGNITE), with over 3000 attendees.
• Initiated and executed the organization’s corporate social responsibilites (CSR) including the renovation of a clinic, and a primary school in Ezeagu village in Enugu state, Nigeria.

Health Safety And Environment Achievements

• Designed and delivered engaging safety training sessions, including hands-on demonstrations and interactive activities, resulting in a 35% increase in safety knowledge retention among employees.
• Investigated accidents and incidents to determine root causes and develop corrective actions to address underlying issues.
• Proved successful working within tight deadlines and a fast-paced environment.
• Collaborated with department heads to conduct monthly safety meetings, where employees shared safety concerns and proposed solutions, fostering a culture of safety ownership and accountability.
• Ensured compliance with occupational health regulations by regularly reviewing and updating safety policies in response to changes in legislation and industry best practices.,
• Monitored workplace activities to determine compliance with safety regulations and standards.
• Educated employees on hazardous waste management, emergency response and safe work practices.
• Developed and implemented safety policies and procedures

• Administrative Management: Utilize office software for email, spreadsheets, and databases; manage filing systems; develop and implement new administrative systems like record management.
• Financial Oversight: Record office expenditure, manage the annual budget, and prepare documents for contract tendering and bids.
• Office Maintenance and Supplies: Organize office layout, maintain supplies, and arrange necessary repairs.
• Meeting Coordination: Organize and chair meetings, handle confidential documents, coordinate safety meetings, special events, and workshops.
• Staff Management: Oversee induction and training of new staff, manage staff levels for absences and workload peaks, conduct staff appraisals, manage performance, and discipline staff.
• Customer and Contract Management: Respond to customer inquiries and complaints, write proposals for new contracts, and delegate work to staff while managing their workload and output.