Francisca Wireko Brobbey
Oshawa,ON
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Overview
11
11
years of professional experience
Work History
CASHIER
Kasoa Food Market
Edmonton, Alberta
05.2023 - 03.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer inquiries regarding store policies and procedures.
- Stocked shelves with merchandise when needed.
SALES ASSOCIATE
Kumasi city Mall
Kumasi, Ghana
03.2016 - 04.2022
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Processed transactions using a point-of-sale system.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Conducted inventories on a regular basis to track stock levels.
- Demonstrated product features and benefits for customers' needs.
- Developed promotional strategies to increase sales volume.
CUSTOMER SERVICE CASHIER
Opoku trading
Kumasi, Ghana
01.2013 - 11.2015
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Balanced cash drawers at the end of each shift.
- Resolved customer complaints in a professional manner.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Prepared sales slips or sales contracts as needed to complete customer purchases.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Processed credit card transactions accurately and efficiently.
Education
Psw
CIMT College
Scarborough 09-2024
Human Resources Management
CHRISTIAN SERVICE UNIVERSITY
Kumasi, Ghana12-2021
Skills
- Product restocking
- Returns processing
- Drawer balancing
- Merchandise restocking
- Inventory control
- Ordering and stocking
- Money handling
- Merchandise stocking
Timeline
CASHIER
Kasoa Food Market
05.2023 - 03.2024
SALES ASSOCIATE
Kumasi city Mall
03.2016 - 04.2022
CUSTOMER SERVICE CASHIER
Opoku trading
01.2013 - 11.2015
Psw
CIMT College
Human Resources Management
CHRISTIAN SERVICE UNIVERSITY