Francisca Nwanugo
Vancouver,BC
Summary
Compassionate and dedicated caregiver with healthcare experience, seeking to enhance clients' lives through comprehensive physical and emotional support. Proven ability to provide outstanding service to individuals with diverse needs, specializing in creating safe and organized environments that foster well-being and independence. Skilled in collaborative problem-solving, crisis intervention, and advocacy, with strong organizational and communication skills. Committed to delivering high-quality care and contributing effectively to a team.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Resident Support Worker
Atira Property Management
01.2024 - Current
- Developed a close and genuine connection with residents by actively listening to their concerns, showing empathy, and being consistently available
- Documented client progress and activities in accordance with agency policies and procedures.
- Provided personalized support to residents, offering information on income assistance, health and mental wellness resources, drug and alcohol services, housing, and other requested resources.
- Ensured resident safety and security by swiftly responding to building emergencies and maintaining open, honest communication current residents.
- Worked collaboratively with professionals, including wellness workers and home support staff, to assist in the execution of client care.
- Facilitated the development and achievement of residents' goals, big or small, by providing relevant information and offering direct one-on-one support
Community Support Worker
Care at Home
03.2024 - Current
- Assists individuals with meal preparation and encourages good nutritional habits and adherence to prescribed diets.
- Documents routine medications and treatments as prescribed by physicians and/or health care professionals.
- Oversees and document the resident/client's emotional, physical, cognitive, and social status
- Oversee, train, and assist clients according to their individualized plans, focusing on personal care, recreational activities, and the reinforcement of their specific habilitation goals.
- Ensured that the client's personal belongings and adaptive equipment, such as wheelchairs, clothing, and living areas, are clean and well-maintained.
- Supported clients in understanding and navigating the social services system, guiding them to access necessary resources such as healthcare. This included providing information
Education
MBA - Business Administration
University Canada West
Vancouver, BCBachelor of Science - Marketing
Covenant University
Lagos, NigeriaSkills
- Strong ability to communicate effectively with residents and staff
- Wide knowledge of general principles of first aid
- In-depth knowledge of health and safety policies and procedures
- Excellent working experience in customer care
- Able to prioritize, manage crises, and work independently and also as part of a team
- Caring and sensitive with people of all age groups with special emphasis on building and maintaining a human-level relationship
- Record-keeping skills
Certification
- CPR Certification
- First Aid &AED Level C
- Naloxone Certification
- Food safe
- WHMIS certificate
Timeline
Community Support Worker
Care at Home
03.2024 - Current
Resident Support Worker
Atira Property Management
01.2024 - Current
- CPR Certification
- First Aid &AED Level C
- Naloxone Certification
- Food safe
- WHMIS certificate
MBA - Business Administration
University Canada West
Bachelor of Science - Marketing
Covenant University
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