Francisca Martens

• Maintained positive customer relationships by responding quickly to customer service inquiries.
• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings
• Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings 10%
• Assessed and maintain tight cost controls of supplies and maximize business operational performance.

Part time job cleaning