Francis Anne Samonte
Toronto,ON
Summary
Proven leader in environmental services and store management, excelling at workplace safety and scheduling coordination. At Elisabeth Bruyere Hospital, enhanced service delivery and compliance, achieving significant improvements in cleanliness and employee performance. Skilled in waste management and fostering team communication, consistently delivering results in fast-paced settings.
Overview
7
7
years of professional experience
Work History
EVS
Elisabeth Bruyere Hospital
02.2019 - 03.2022
- Addressed customer concerns promptly, demonstrating commitment to exceptional service delivery in all aspects of environmental services management.
- Conducted regular inspections of facilities to ensure compliance with regulatory standards and maintain cleanliness levels.
- Evaluated employee performance regularly, providing constructive feedback for continuous improvement and professional development opportunities.
- Collaborated with other department supervisors to ensure seamless integration of services in a healthcare setting.
Store Manager
Tim Hortons
04.2015 - 03.2018
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
Bachelor of Science - Nursing
Our Lady of Fatima University
Manila, PH04.2011
Skills
- Workplace Safety
- Waste Management
- Scheduling Coordination
- Environmental Services
Languages
English
Full Professional
French
Limited Working
Timeline
EVS
Elisabeth Bruyere Hospital
02.2019 - 03.2022
Store Manager
Tim Hortons
04.2015 - 03.2018
Bachelor of Science - Nursing
Our Lady of Fatima University
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