Francis Shinn
Sun Valley,CA
Summary
Proven leader and efficient organizer, demonstrated at Back Alley Bowling, where I excelled in maintaining high food quality and reducing waste. Skilled in customer service and kitchen organization, I have a track record of enhancing patient comfort at Santillan Chiropractic Clinic and improving reimbursement processes at PathNet Laboratory.
Overview
17
17
years of professional experience
Work History
Cook Shift Leader
Back Alley Bowling
01.2021 - Current
- Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
- Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Successfully managed inventory and reduced waste by carefully monitoring food usage and rotating stock.
Physical Therapy Aide
Santillan Chiropractic Clinic
10.2014 - 07.2019
- Assisted front desk by answering phones, scheduling appointments, filing documents and processing payments.
- Enhanced patient comfort and safety by setting up equipment, preparing treatment areas, and positioning patients as needed.
- Optimized scheduling efficiency through coordination with administrative staff members, minimizing appointment conflicts for both therapists and patients.
- Contributed to positive patient outcomes by closely monitoring progress and providing timely updates to supervising therapists.
Medical Assistant/Driver
Lily Crest Manor
02.2009 - 05.2013
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Transport patients to and from Day Care. Transported and accompanied patients to their doctor's appointments and or the hospitals. Bring patients to social events, parks and museums.
Medical Biller
PathNet Laboratory
10.2007 - 10.2008
- Verified insurance of patients to determine eligibility.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
- Filed and updated patient information and medical records.
Education
Associate of Science - Physical Therapy Aide
ICDC College
Van Nuys, CA01-2013
Skills
- Customer service
- Team leadership
- Cooking techniques
- Kitchen organization
Timeline
Cook Shift Leader
Back Alley Bowling
01.2021 - Current
Physical Therapy Aide
Santillan Chiropractic Clinic
10.2014 - 07.2019
Medical Assistant/Driver
Lily Crest Manor
02.2009 - 05.2013
Medical Biller
PathNet Laboratory
10.2007 - 10.2008
Associate of Science - Physical Therapy Aide
ICDC College
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