Francis Liu
Markham,ON
Summary
Accomplished Solution Specialist and Account Executive with over 23 years of experience driving revenue and technical strategy within the datacentre and telecommunications sectors. A versatile hunter and farmer with a proven track record of consistently exceeding sales quotas through the acquisition and growth of high-value commerical accounts. Expert in complex solutions across colocation, cloud, and network connectivity, with a unique ability to bridge the gap between deep technical specifications and executive-level business value. Recognized as a collaborative leader who partners effectively with Solution Architects and cross-functional teams to deliver scalable, high-density infrastructure solutions and high-touch client support.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Account Manager
Qu Datacentres
Toronto, ON
12.2025 - 05.2026
- Oversaw complete sales lifecycle from new business acquisition to contract renewal, collaborating with cross-functional teams to design innovative solutions.
- Balanced proactive outreach with personalized customer support, leveraging internal expertise to drive renewals and uncover upsell potential.
- Executed revenue-driving strategies by partnering with technical teams to facilitate new acquisitions and renewals, ensuring comprehensive client support.
- Orchestrated new client acquisition efforts alongside portfolio management, partnering with various departments to provide effective technical solutions that drove account renewal and growth.
Solutions Specialist
Rogers Communications
Toronto, ON
04.2013 - 12.2025
- Consistently exceeded sales quota through commerical and enterprise acquisitions and high-value renewals
- Partnered closely with Solution Architects and cross-functional departments to design and deliver integrated infrastructure solutions tailored to client business needs
- Leveraged 23 years of institutional expertise to managed key accounts, resolving complex technical escalations and maintaining high client loyalty
- Acted as the primary subject matter expert for datacentre and cloud services, aligning technical specifications with client business objectives
- Delivered technical and product training to sales teams, accelerating the sales cycle and improving team conversion rates
Account Executive
Blackiron Data Inc./Rogers Data Centres Inc.
Toronto, ON
10.2012 - 04.2013
- Consistently exceeded annual sales quota through the strategic sale of datacentre, cloud services, and network connectivity
- Successfully executed a hybrid (hunter and farmer) role, driving revenue through both new acquisitions and the strategic expansion of existing accounts
- Orchestrated end-to-end solution design by aligning Solution Architects and internal stakeholders to meet complex client infrastructure requirements
- Managed the full sales lifecycle, from identifying new opportunities to securing long-term renewals, ensuring seamless delivery through internal coordination
Education
Bachelor of Arts - Business Management
Ryerson Polytechnical Institute
Toronto, ONSkills
- Hybrid infrastructure architecture
- Strategic account lifecycle management
- Cross-Functional sales enablement
- Consultative business development
Accomplishments
- Successfully navigated and integrated sales strategies through numerous corporate acquisitions, maintaining seamless continuity for enterprise clients and maintaining consistent, high-level performance within each new organizational structure.
- Transformed standard relationships into long-term strategic partnerships, consistently securing contract renewals and identifying opportunities to expand client technical requirements.
- Secured landmark colocation agreement for a high-demand enterprise client, managing complex requirements for high-density power, cooling and specialized network architecture.
Languages
English
Native or Bilingual
Chinese (Cantonese)
Native or Bilingual
Certification
- CSP - Certified Sales Professional
- CCNA - Cisco Certified Network Associate)
- Rogers Business Sales Excellence
Timeline
Account Manager
Qu Datacentres
12.2025 - 05.2026
Solutions Specialist
Rogers Communications
04.2013 - 12.2025
Account Executive
Blackiron Data Inc./Rogers Data Centres Inc.
10.2012 - 04.2013
Bachelor of Arts - Business Management
Ryerson Polytechnical Institute