Francis Gaza

Cook

Oshikei, Caloocan City

· Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.

· Set up and prepare cooking supplies and workstations during opening and closing to maximize productivity.

· Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.

· Prepared food items in compliance with recipes and portioning control guidelines.

· Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.

· Created identical dishes numerous times daily with consistent care, attention to detail, and quality.

· Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.

· Developed relationships with local suppliers to obtain the freshest ingredients available.

· Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.

· Always maintained clean and organized work areas to bring safety and quality to food preparation process.

· Managed opening and closing shift kitchen tasks.

· Specialization : IT/Computer - Network/System/Database Admin

· Industry : Call Center / IT-Enabled Services /, Answer telephones and transfer to appropriate staff member

· Generated quality control reports for returned products to identify and communicate patterns.

· Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.

· Surpassed team goals by partnering with colleagues to implement best practices and protocols.

· Managed phone and email correspondence and handled incoming and outgoing mail and faxes.

Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.

· Prepared welding equipment to perform advanced welding work.

· Welded in flat, horizontal, vertical, and overhead positions.

· Chipped off excess weld, slag, and spatter using hand tools.

· Removed and repaired unacceptable welds with air arc and grinder to meet quality guidelines.

· Fabricated shop parts directly from blueprints.

· Operated hoists, cranes, and power tools to dismantle equipment to find and remove defective parts.

· Clamped, held, tack-welded, heat-bent and bolted component parts to achieve required configurations and positions.

Set up and operated shielded metal arc and gas metal arc welding equipment.

- Tour Coordination:
Plan and organize tour itineraries, including destinations, stops, and activities.
Coordinate with hotels, restaurants, and other venues to ensure smooth tour operations.
- Client Engagement:
Provide excellent customer service by welcoming and assisting clients during the tour.
Address client inquiries and concerns, ensuring their satisfaction throughout the tour.
- Driving and Transportation:
Safely operate company vehicles, ensuring compliance with traffic laws and regulations.
Monitor vehicle maintenance and report any issues to the appropriate department.
- Safety and Emergency Preparedness:
Implement safety protocols and procedures to ensure the well-being of clients.
Stay knowledgeable about emergency response plans and procedures.
- Documentation and Reporting:
Maintain accurate records of tour activities, expenses, and client feedback.
Submit required reports in a timely manner