Summary
Overview
Work History
Education
Skills
Timeline
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Francis Dallaire-Lantin

Montréal,QC

Summary

Seasoned Security Officer equipped with excellent communication skills consistently maintains detailed logs of important events. Skilled in problem-solving and conflict resolution with knowledge of law enforcement investigations. Trustworthy and committed to honest interactions with supervisors, employees and customers.

Overview

9
9
years of professional experience

Work History

Security Guard

Garda
Montreal, Quebec
05.2024 - Current
  • Answered questions from the public regarding facility rules and regulations.
  • Completed incident reports regarding violations of policies or procedures.
  • Conducted daily security patrols of assigned areas.
  • Observed surveillance cameras for any suspicious activity or intruders.
  • Reviewed security logs to ensure proper documentation was maintained.

Customer Service

Éconofitness
Montréal , Québec
02.2017 - 11.2024
  • Greeted guests and provided exceptional customer service.
  • Provided customer service assistance as needed.
  • Resolved customer service issues quickly and effectively.
  • Provided customer service to ensure customer satisfaction.
  • Maintained high standards of customer service.
  • Identified and resolved customer service issues.

Line Cook

Restaurant Europea
MONTRÉAL
06.2018 - 04.2023
  • Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
  • Monitored product freshness and rotation dates to maintain quality assurance standards.
  • Garnished dishes prior to serving them in order to enhance their aesthetic appeal.
  • Checked quality of ingredients received from suppliers for freshness and taste.
  • Inspected supplies, equipment, or work areas to ensure conformance to established standards.

Cook

St-Hubert restaurant
Montréal
05.2019 - 01.2021
  • Adjusted seasonings of dishes during cooking process in order to enhance flavors.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Monitored stock levels of food items and ordered more when necessary.
  • Coordinated with wait staff to ensure timely delivery of meals to customers.
  • Inspected kitchens for sanitary conditions before the start of each shift.
  • Resolved customer complaints regarding food quality or services provided.

Personal Trainer

Énergie Cardio
Montréal
12.2015 - 06.2016
  • Motivated clients to reach their personal best by providing positive reinforcement.
  • Maintained records of client's performance data such as weight loss, muscle gain.
  • Encouraged clients to take part in activities outside the gym to maintain a balanced lifestyle.
  • Developed personalized fitness programs for clients based on their individual goals and needs.
  • Educated clients about the benefits of regular exercise and healthy eating habits.

Education

Security guard training (54h) -

XGUARD
Montréal
03.2024

Cooking and gastronomy -

ITHQ
Montréal
05.2023

Skills

  • Customer service experience
  • Customer service abilities
  • Great team player
  • Motivated and ambitious

Timeline

Security Guard

Garda
05.2024 - Current

Cook

St-Hubert restaurant
05.2019 - 01.2021

Line Cook

Restaurant Europea
06.2018 - 04.2023

Customer Service

Éconofitness
02.2017 - 11.2024

Personal Trainer

Énergie Cardio
12.2015 - 06.2016

Security guard training (54h) -

XGUARD

Cooking and gastronomy -

ITHQ

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Francis Dallaire-Lantin