Francis Brideau-Thibodeau
Bathurst,Canada
Summary
Knowledgeable with comprehensive background as First Responder. Demonstrated ability to handle emergency situations, ensuring public safety. Proven track record in utilizing critical thinking and quick decision-making skills. Professional attendant with strong focus on delivering high standards and achieving results. Proven ability to adapt to changing needs while maintaining reliability and team collaboration. Skilled in customer service, problem-solving, and maintaining clean, organized environment. Known for positive attitude and effective communication with both customers and team members.
Overview
8
8
years of professional experience
Work History
Forensic Attendant
Vitalite Health Network
Campbellton, NB
04.2024 - Current
- Assisted clients in achieving personal goals through proactive guidance and encouragement during daily activities.
- Maintained detailed records of client progress, allowing for informed decision-making regarding future interventions.
- Maintained client's safety through vigilant monitoring of behavior and interventions during crisis.
- Promoted a culture of security awareness, leading by example and mentoring young individuals.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Displayed sound judgment and empathy under pressure when making critical decisions that impact human life.
Security Officer
Paladin
Bathurst
02.2023 - 04.2024
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Checked and verified photo identification prior to granting facility access.
- Detected potential risks early by remaining vigilant during shifts and reporting suspicious activity immediately.
- Monitored CCTV systems to quickly identify and respond to potential security breaches, enhancing overall safety.
- Wrote detailed reports of all security breaches and investigations.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
Teller
TD
Bathurst
09.2022 - 01.2023
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
- Contributed to a positive work environment by demonstrating professionalism, courteousness, and a strong work ethic.
- Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
Security officer
The commissaires
Tracadie
08.2020 - 09.2021
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Self-motivated, with a strong sense of personal responsibility.
- Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
- Conducted regular field visits to verify compliance with curfew restrictions.
Security officer
Paladin Security Group
Calgary
02.2019 - 05.2020
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Managed stressful situations with composure while maintaining professionalism under intense pressure.
- Provided support to homeless individuals by connecting them with appropriate resources and services.
- Maintained a calm and professional demeanor while working in high-pressure situations, effectively managing stress for optimal job performance.
- Collaborated with fellow first responders for efficient management of incidents, ensuring the safety of all involved parties.
Correctional Officer
Government of Nouveau-Brunswick
Edmundston
06.2017 - 06.2018
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
Education
Business Certificate -
CCNB
05.2022
Correctional Diploma - undefined
CCNB
Edmundston05.2017
Polyvalente WA Losier
Tracadie01.2014
Skills
- Analytical observation skills
- Exceptional visual memory
- Collaborative mindset
- Principled behavior
- Effective persuasion techniques
- Strong verbal and written communication
- Assessing client needs
- Effective decision-making
- Consistent problem solver
- Active listening abilities
- Logical reasoning
- Compassionate listener
LANGUES
French Native
English : Second
Timeline
Forensic Attendant
Vitalite Health Network
04.2024 - Current
Security Officer
Paladin
02.2023 - 04.2024
Teller
TD
09.2022 - 01.2023
Security officer
The commissaires
08.2020 - 09.2021
Security officer
Paladin Security Group
02.2019 - 05.2020
Correctional Officer
Government of Nouveau-Brunswick
06.2017 - 06.2018
Correctional Diploma - undefined
CCNB
Business Certificate -
CCNB
Polyvalente WA Losier