Francis Andreis
Toronto,ON
Work Preference
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
8
8
years of professional experience
Work History
Public Affairs Officer
Ministry of Tourism, Culture and Gaming
09.2024 - 05.2025
- Developed communication strategies to enhance public engagement and awareness initiatives.
- Coordinated events and campaigns to promote organizational objectives and community involvement.
- Crafted press releases and media materials to effectively convey key messages to stakeholders.
- Conducted research on public opinion trends to inform policy recommendations and outreach efforts.
- Collaborated with cross-functional teams to align public affairs strategies with organizational goals.
- Built and organized shared drive filing systems
- Built templates and distribution lists for the office
Medical Receptionist
HQ Toronto
04.2023 - 09.2024
- Managed patient scheduling and appointment confirmations to enhance clinic efficiency.
- Assisted in maintaining accurate electronic health records for improved data integrity.
- Streamlined front desk operations by implementing efficient patient check-in procedures.
- Coordinated communication between medical staff and patients to ensure timely information flow.
- Trained new reception staff on office protocols and software systems to promote consistency.
- Addressed patient inquiries and concerns promptly, ensuring high levels of satisfaction.
- Collaborated with healthcare providers to optimize patient care processes and workflows.
- Monitored inventory of office supplies, facilitating timely replenishment for seamless operations.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Managed multi-line phone system and pleasantly greeted patients.
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Supported office staff and operational requirements with administrative tasks.
- Organized essential medical documents, streamlining access to vital information for healthcare providers during appointments.
- Reduced no-shows by implementing appointment reminder system through phone calls or text messages.
- Improved front office organization by implementing new filing systems and maintaining cleanliness in waiting areas.
Internship Student
Ministry of Education
09.2020 - 12.2020
- Assisted in project coordination, ensuring timely completion of tasks and adherence to deadlines.
- Conducted research to support team initiatives, enhancing overall project quality and relevance.
- Collaborated with cross-functional teams, facilitating communication and alignment on project goals.
- Prepared detailed reports summarizing findings, contributing to informed decision-making processes.
- Implemented process improvements that streamlined operations and increased workflow efficiency.
- Maintained accurate documentation of project activities, supporting compliance and audit requirements.
Event Planning Assistant
Pride Toronto
10.2019 - 08.2020
- Coordinated logistics for events, ensuring seamless execution and adherence to timelines.
- Assisted in vendor management, facilitating communication and contract negotiations.
- Developed event materials, including agendas and promotional content, enhancing attendee engagement.
- Supported budget tracking, monitoring expenses to align with financial constraints.
- Organized attendee registration processes, improving efficiency and participant experience.
- Collaborated with team members to brainstorm creative concepts for various events.
- Implemented feedback collection methods post-events, contributing to continuous improvement initiatives.
- Maintained detailed records of event planning activities for future reference and accountability.
- Streamlined the event planning process, effectively coordinating with vendors and clients to ensure smooth execution.
- Boosted team productivity by efficiently delegating tasks among staff members according to individual strengths and skill sets.
Administrative Assistant Intern
Andreis Financial
09.2017 - 09.2018
- Organizing files & Office tasks
- Organized and maintained digital and physical filing systems for efficient document retrieval.
- Coordinated scheduling and meetings for team members, optimizing calendar management.
- Communicated with clients via email and phone, providing timely responses to inquiries.
- Assisted in preparation of reports and presentations, ensuring accuracy and clarity.
- Managed office supply inventory, streamlining procurement processes to reduce costs.
- Implemented improvements to administrative workflows, enhancing overall efficiency.
Education
Professional Communications - HONOURS
Ryerson University
02.2024
Advertisement & Branding
OCAD University
07.2020
Skills
- Three years in project management
- Adobe Software platforms (Photoshop/lightroom/Acrobat/InDesign)
- Interpersonal Communication Skills
- Team Player / Fast Learner
- Independent / Ability to work alone
- Organizational skills
- Project management
- Social media (posting & promoting)
- Qualitative problem solving
Extracurricular Activities
Activism Adobe Photoshop/video editing Health & Fitness (Gym)
Languages
English
Native or Bilingual
Accomplishments
- Used Microsoft Excel to develop advertisement tracking spreadsheets.
- Documented and resolved emails going to the wrong distribution lists, which led to the office having a new filing system where they can easily grab templates for routine system processes
- Data Entry - Reviewed and updated client correspondence files and scheduling database.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Public Affairs Officer
Ministry of Tourism, Culture and Gaming
09.2024 - 05.2025
Medical Receptionist
HQ Toronto
04.2023 - 09.2024
Internship Student
Ministry of Education
09.2020 - 12.2020
Event Planning Assistant
Pride Toronto
10.2019 - 08.2020
Administrative Assistant Intern
Andreis Financial
09.2017 - 09.2018
Professional Communications - HONOURS
Ryerson University
Advertisement & Branding
OCAD University