Open To Work
Francis Akor
Winnipeg,Canada
Summary
Compassionate Direct Support Worker with expertise in supporting individuals with intellectual disabilities and mental health challenges. Skilled in crisis management and conflict resolution, delivering comprehensive care coordination. Capable of maintaining detailed records and fostering collaboration among healthcare professionals to provide effective and empathetic support.
Overview
6
6
years of professional experience
Work History
House Lead Residential Support
Life Journey Inc.
Winnipeg, Canada
11.2024 - Current
- Supported participants by fostering positive relationships, implementing care plans, supervising daily activities, administering medications, ensuring safety and adherence to protocols.
- Assisted in planning activities, reviewing participant progress, maintaining resources, attending meetings and training, reporting incidents, fostering team communication for continuity and adherence to care standards.
- Maintained accurate documentation, managed finances and medications, submitted timesheets, adhered to safety policies, ensuring compliance with residential care standards and participant care plans.
IT Support Technician
St. John the XXIII, Roman Catholic Parish
Winnipeg, Canada
01.2023 - Current
- Provided technical support to parish staff and volunteers for various IT issues.
- Troubleshot hardware and software problems to ensure operational continuity.
- Assisted in maintaining the church's computer systems and network infrastructure.
- Coordinated livestream of Masses, enabling seniors and community members to participate remotely.
Respite Driver/Direct Support Worker
Service Beyond Support (SBS)
Winnipeg, Canada
04.2024 - 11.2024
- Delivered person-centred care, facilitated goal-setting, administered medications, and promoted independent living through recreational and leisure activities.
- Provided transportation for appointments and staff schedules, while ensuring participant well-being through additional support.
- Documentation and Communication: Maintain comprehensive participant records, document daily activities, prepare incident reports, and communicate changes or concerns with Case Management and Social Workers.
Inventory Control Administrator/Specialist
Sobeys Capital Inc.
Winnipeg, Canada
09.2022 - 04.2024
IT Support/ Voting Officer
Election Manitoba
Winnipeg, Canada
09.2023 - 10.2023
Residential Support Worker
P&R Health Solution
Bolton, United Kingdom
07.2022 - 01.2023
- Resident Care and Support: Delivered personalized care to elderly and disabled residents, enhancing independence and emotional well-being in a residential setting.
- Community Engagement and Advocacy: Assisted in social campaigns, raising awareness and aiding rehabilitation for individuals affected by drugs, violence, and abuse, promoting family reunification.
- Volunteer Management and Program Impact: Coordinated volunteer efforts, matching skills with program needs to ensure high-quality service delivery.
Program Support Assistant
Stelle Obasanjo Childcare Centre
Bwari, Nigeria
03.2020 - 07.2022
- Assisted in developing and implementing educational and recreational programs for children that fostered a positive and enriching environment.
- Collaborated with program managers to plan and execute childcare initiatives that aligned with organizational goals.
- Coordinated logistics for events and activities, managing scheduling and resource allocation while communicating with stakeholders.
Education
Diploma in Caregiving - Personal Support Worker
Alison
Online11-2023
Postgraduate Diploma - Supply Chain Management
Cambrian College
Sudbury, Ontario, CanadaPostgraduate Diploma - IT Analysis
Cambrian College
Sudbury, Ontario, CanadaSkills
- Crisis Intervention/De-escalation
- Aggressive Behavioral Management
- Patient Care
- Medication Management
- Respect & Cultural Competence
- Empathy and Compassion
- Active Listening Skill
- Communication skills
- Adaptability
- Organizational experience
- Budget Oversight
- Appointment/staff scheduling Tools
- Microsoft 365 Specialization
- MS PowerPoint
- Electronic reporting software
- Emotional awareness
References
Available on request.
Work Preference
Job Search Status
Open to workWork Type
Full TimeContract WorkLocation Preference
On-SiteRemoteHybridSalary Range
$25/hr - $40/hrTimeline
House Lead Residential Support
Life Journey Inc.
11.2024 - Current
Respite Driver/Direct Support Worker
Service Beyond Support (SBS)
04.2024 - 11.2024
IT Support/ Voting Officer
Election Manitoba
09.2023 - 10.2023
IT Support Technician
St. John the XXIII, Roman Catholic Parish
01.2023 - Current
Inventory Control Administrator/Specialist
Sobeys Capital Inc.
09.2022 - 04.2024
Residential Support Worker
P&R Health Solution
07.2022 - 01.2023
Program Support Assistant
Stelle Obasanjo Childcare Centre
03.2020 - 07.2022
Diploma in Caregiving - Personal Support Worker
Alison
Postgraduate Diploma - Supply Chain Management
Cambrian College
Postgraduate Diploma - IT Analysis
Cambrian College