Francine Mukeshimana
Surrey,BC
Summary
Compassionate Health Care Assistant with experience in providing support to elderly and clients with disabilities. Skilled in assisting with daily living activities, medication assistance ,mobility and emotional support. Demonstrated ability to build trust and rapport with clients, enhancing their comfort and quality of life.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Health Care Support Worker
Fair Haven Home Society
04.2024 - Current
- Maintained clean and well-organized environment for client happiness and safety.
- Assisted clients with maintaining good personal hygiene.
- Transported residents from the rooms to the dining room or to the recreation unit.
- Developed a strong and trusting rapport with residents to facilitate smooth, quality care.
- Provided assistance with activities of daily living such as bathing, dressing and undressing, grooming.
Cashier
Compass Group
02.2023 - 04.2023
- Scanned items and checked pricing on cash register for accuracy.
- Used suggestive selling techniques to promote add-on sales.
- Issued receipts, refunds, credits or change due to customers.
- Maintained work area and kept cash drawer organized.
Rogers Brand Representative
Lucent Marketing Group
01.2023 - 02.2023
- Collaborated with sales teams to align marketing strategies with sales objectives.
- Developed and implemented strategies to increase brand awareness.
- Worked with cross-functional teams to achieve goals.
Sales Associate
Le Gourmet Delicatessen at Sokoni Africa Ltd
01.2020 - 08.2022
- Assisted customers with product selection
- Maintained up-to-date knowledge of store merchandise and policies.
- Upsold additional items based on customer interests and needs.
- Organized products on shelves according to categories and production dates.
- Handled customer complaints in a professional manner.
Receptionist
Green Valley Hotel
04.2018 - 03.2019
- Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
- Handled customer inquiries and complaints, providing timely and appropriate solutions.
- Greeted and directed visitors to appropriate personnel and answered large number of calls and emails daily.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
Education
College Diploma - Health Care Assistant
02-2025
College Diploma - Medical Laboratory Assistant
11-2023
- Graduation with Distinction
- Final Grade: 96%
Skills
- Recording and monitoring vital signs
- Transporting patients
- Emotional and social support
- Medication Management and Assistance
- ADL support
- First aid and CPR
- Behavior management
- Pain Assessment
- Venipuncture
- Specimen processing and centrifuge
- ECG Monitoring and Analysis
- Empathy and compassionate care
- Feeding assistance
- Catheter care
Certification
- Standard First Aid/ CPR Certificate
- Food Safe Level 1 Certificate
- WHMIS Certificate
- Violence Prevention Certificate
- Dementia Care Certificate
- Medication management Certificate
- Infection prevention and control certificate
- Hazardous Drug Safety Certificate
- Code Silver-Active Attacker
- Provincial Code Red Certificate
- Fraser Health Information privacy and confidentiality
- N95 Fit Tested
References
Eloida Garcia-Diza : Preceptorship Mentor : (604)767-0784
Marilyn Limvalencia : Stenberg College Instructor : (604)710-0737
Trainings
- Fleetwood Place Residential Care/ Health Care Assistant Practicum 2024
- Fleetwood Villa Retirement Home/ Health Care Assistant Practicum 2024
- Surrey Memorial Hospital / Medical Laboratory Assistant Practicum 2023
- Delta Hospital / Medical Laboratory Assistant Practicum 2023
Timeline
Health Care Support Worker - Fair Haven Home Society
04.2024 - Current
Cashier - Compass Group
02.2023 - 04.2023
Rogers Brand Representative - Lucent Marketing Group
01.2023 - 02.2023
Sales Associate - Le Gourmet Delicatessen at Sokoni Africa Ltd
01.2020 - 08.2022
Receptionist - Green Valley Hotel
04.2018 - 03.2019
Stenberg College - College Diploma, Health Care Assistant
West Coast College of Health Care - College Diploma, Medical Laboratory Assistant
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