Francine Leyva
Porterville
Summary
Licensed Psychiatric Technician with over three years of experience in the substance abuse and mental health treatment industry. Offering excellent counseling, rapport-building and communication skills with clients and families from diverse backgrounds. Known for having a positive attitude and consistently exceeding performance standards. Organized and dependable candidate successful at managing multiple priorities. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
16
16
years of professional experience
Work History
Psychiatric Technician
Porterville Developmental Center
2019.10 - 2023.01
- Implemented crisis intervention protocols when necessary, ensuring the safety of all patients and staff members involved.
- Developed strong rapport with diverse patient populations through empathetic listening skills, helping them feel heard and understood.
- Observed patients closely for signs of distress or changes in condition, promptly reporting concerns to supervising clinicians for appropriate intervention.
- Utilized de-escalation techniques to manage challenging behaviors effectively, promoting a calm atmosphere conducive to healing.
- Administered medications following protocols along with documenting any and all findings regarding medication administration, as well as regular medication administration.
- Maintained accurate and up-to-date documentation of patient progress, facilitating effective communication among healthcare team members.
- Ensured a safe and supportive environment for patients through close monitoring and crisis management techniques.
- Took and monitored vital signs, administered medications, and managed patient behavior.
- Collaborated with multidisciplinary teams to develop comprehensive care plans, improving overall patient outcomes.
Bartender
The Orange Bar
2017.06 - 2019.10
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
- Enhanced establishment's reputation, consistently receiving positive feedback on customer satisfaction surveys.
Personal Trainer
Uptown Physique (now The BodyBuilder)
2014.01 - 2016.04
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Assisted clients with personal fitness goals through realistic objectives.
- Enhanced client fitness levels by creating personalized workout routines tailored to individual goals and abilities.
- Encouraged long-term commitment from clients by celebrating achievements, setting new targets, and fostering a supportive atmosphere during training sessions.
- Facilitated open communication channels with clients, addressing concerns or questions promptly while offering valuable insights into improving overall wellness.
- Designed specific workout systems for individual clients based on performance ability.
- Reduced injury risk for clients with proper form instruction and exercise modifications based on individual needs.
- Educated clients on the importance of proper warm-up, cool-down, and stretching techniques to promote recovery and prevent injuries.
- Developed customized nutrition plans to support clients'' weight loss, muscle gain, and performance goals.
- Created comprehensive fitness programs tailored to needs and goals of each individual.
- Provided emergency first aid and CPR as needed.
Aircraft Armament Systems Specialist
Air Force
2007.07 - 2011.12
- Assisted in reducing operational costs by implementing preventative maintenance measures for armament systems.
- Assisted in developing customized solutions for unique scenarios, ensuring optimal weapon system performance under challenging conditions.
- Reduced maintenance downtime by efficiently troubleshooting and repairing aircraft armament malfunctions.
- Strengthened operational security by adhering to strict guidelines for handling and transporting classified materials and equipment.
- Enhanced overall unit effectiveness through participation in continuous improvement initiatives focused on refining processes and procedures within the armament department.
- Demonstrated adaptability under pressure, seamlessly transitioning between different platforms as required by changing mission demands.
- Enhanced aircraft safety by meticulously inspecting and maintaining armament systems and components.
- Played a vital role in achieving mission success by ensuring the seamless integration of armament systems with other aircraft subsystems, enabling optimal performance under diverse conditions.
- Increased reliability of weapon systems by conducting thorough pre-and post-flight inspections on a consistent basis.
- Collaborated with interdisciplinary teams to optimize aircraft performance during critical operations.
- Maintained compliance with safety regulations by diligently adhering to established guidelines for handling explosives and hazardous materials.
- Participated in joint exercises alongside allied forces, showcasing exemplary teamwork skills while upholding principles of inter-service cooperation and collaboration.
- Safeguarded sensitive information by strictly following security protocols when working with classified materials or systems.
- Removed and installed aircraft subsystem assemblies such as engines, rotors, gearboxes, transmissions, and mechanical flight controls.
- Assisted with aircraft and equipment transport and movement.
- Collaborated with colleagues in developing and refining maintenance procedures.
Education
No Degree - Biology
California State University - Bakersfield
Bakersfield, CALicensed Psychiatric Technician - Psychiatric Technician
Porterville College
Porterville, CA05.2019
Associate of Applied Science - Biological And Physical Sciences
Porterville College
Porterville, CA05.2017
Skills
- Clinical Documentation
- De-Escalation Techniques
- Developmental Disabilities Support
- Incident Reporting
- Vital Signs Documentation
- Emergency Response
- Patient Assessment
- Treatment management
- Mental Health Support
- Psychiatric Medication Administration
- Crisis Intervention
- Critical Thinking
Timeline
Psychiatric Technician
Porterville Developmental Center
2019.10 - 2023.01
Bartender
The Orange Bar
2017.06 - 2019.10
Personal Trainer
Uptown Physique (now The BodyBuilder)
2014.01 - 2016.04
Aircraft Armament Systems Specialist
Air Force
2007.07 - 2011.12
No Degree - Biology
California State University - Bakersfield
Licensed Psychiatric Technician - Psychiatric Technician
Porterville College
Associate of Applied Science - Biological And Physical Sciences
Porterville College
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