Francine King

• Greeted customers entering store and helped them locate items.
• Assisted customers with inquiries.
• Operated cash register for cash and credit card transactions .
• Restocked and organized merchandise in front lanes.
• Answered questions about store policies and addressed customer concerns.

This was a temporary holiday position.

• Maintained professional and friendly demeanor during deliveries.
• Demonstrated strong knowledge of geography and local roads for optimal route selection.
• Communicated with customers to provide delivery updates and confirm delivery locations.
• Provided exceptional customer service, addressing concerns and resolving issues promptly.
• Communicated with dispatchers and other personnel to coordinate transportation schedules.
• Obtained signatures from customers upon delivery of goods.
• Participated in safety training and workshops.
• Addressed and resolved customer inquiries and concerns, fostering positive relationships.
• Collected mail from letter boxes on specific route by vehicle.
• Directly interacted with customers to deliver mail, packages, and ordered goods.
• Communicated customer complaints, requests, and feedback to company management.
• Responded to customer requests for products, services, and company information.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Developed strong product knowledge to provide informed recommendations based on individual customer needs.
• Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
• Addressed customer inquiries to ensure satisfaction and foster positive service experience.

Cashier for foot passengers, vehicles, and parking.

• Served food and beverages promptly with focused attention to customer needs.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
• Learned and followed local alcohol laws to keep restaurant compliant with regulations.
• Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.