Francine Almeyda
Calgary,AB
Summary
Customer-focused candidate eager to provide excellent communication and interpersonal skills into a fast-paced environment. Committed to creating a warm environment and inviting atmosphere while handling reservations, seating arrangements, payments, phone calls, and online orders. Willingness to take on added responsibilities to meet team goals. Looking for a part-time position.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Hostess/Expo Runner
IHOP
Calgary, AB
03.2024 - Current
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Backed up servers by checking on tables and retrieving items for guests.
Cook/Server/Cashier
Flirty Bird Nashville Hot Chicken
Calgary, Alberta
07.2023 - 08.2023
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Prepared and served various food items in fast-paced work environment.
- Seasoned and cooked food according to recipes or personal judgment and experience.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Kept kitchen clean and organized by performing daily maintenance tasks.
Cook/Food Preparation Worker
New York Pizzeria
Calgary, Alberta
09.2022 - 02.2023
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Education
High School Diploma -
All Saints High School
Calgary, AB05-2023
Skills
- Point of sale systems
- Food Running
- Problem-Solving
- Dedicated Work Ethic
- Positive Attitude
- Cash Handling
- Independent Judgement
- Hospitality service expertise
- Table Bussing
- Customer Service
- Server Support
Certification
- First Aid Certification
- WHMIS Training
- Completed Culinary 30-1
Timeline
Hostess/Expo Runner
IHOP
03.2024 - Current
Cook/Server/Cashier
Flirty Bird Nashville Hot Chicken
07.2023 - 08.2023
Cook/Food Preparation Worker
New York Pizzeria
09.2022 - 02.2023
High School Diploma -
All Saints High School
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