Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Franchesca Adams

Lake Forest

Summary

An ambitious, outgoing student looking to continue building excellent customer service, communication, and leadership skills. Committed to quality and the importance of details, creating personalized experiences for each and every customer, and the ability to work in high pressure, fast-paced environments efficiently.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Barista

Starbucks
Santa Barbara
10.2024 - 07.2025
  • Improved upon upselling abilities by increasing my knowledge of coffee blends, roasts and their unique flavour profiles, and different types of espresso shots in order to provide the best experience for each customer.
  • Built trust and rapport with customers through consistency, knowledge, and a positive attitude.
  • Gained a greater ability to multitask through a consistent focus on speed, quality, and attention to detail while crafting beverages in a fast-paced environment.
  • Clear and concise communication skills during peak, with an emphasis on encouraging feedback, creating a positive atmosphere under pressure, and effective collaboration in order to work efficiently as a team.

Barista

Starbucks
Merritt
08.2023 - 08.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promptly addressed customer needs at all times.
  • Learned to create outgoing interactions with customers and partners during hectic periods to promote a fun, positive environment.
  • Contributed to an uplifting workplace culture through effective communication and collaboration with coworkers.
  • Made and served brand-specific café beverages with a focus on speed, quality, and consistency.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
  • Showcased versatility by assisting in other areas of the café as needed, remaining flexible and proficient in every position assigned.
  • Maintained consistent beverage crafting speed during peak at a very high traffic Starbucks.

Link Leader - Leadership Class

Merritt Secondary School
Merritt
09.2021 - 06.2024
  • Assisted with and helped lead school-wide events.
  • Organized and led activities for smaller and larger groups during freshman orientation and year round with fellow link leaders.
  • Served as a mentor for new link leaders on how to effectively disseminate information to, engage with, and lead a group of younger students.
  • Participated in training and orientation sessions to help further build leadership skills, organizational skills, and communication skills.
  • Attended weekly meetings to plan and organize events on a school-wide scale and connect with fellow link leaders and higher ups in order to maintain clear and concise conveyance amongst everyone.
  • Led and supported exciting, engaging, and smooth-running events outside of spirit events independently and alongside other link leaders, showcasing exceptional communication, organization, and teamwork.

Skills

  • Outgoing
  • Hardworking
  • Punctual
  • Professional
  • Cash-Handling
  • Effective Communication
  • Dependable
  • Multitasking
  • Detail-Oriented
  • Quick Learner
  • Teamwork and Collaboration
  • Opening and Closing Duties
  • Exceptional Customer Service
  • Flexible and Adaptable

Certification

Emergency First Aid & CPR/AED level C

California Food Handler Card

Timeline

Barista

Starbucks
10.2024 - 07.2025

Barista

Starbucks
08.2023 - 08.2024

Link Leader - Leadership Class

Merritt Secondary School
09.2021 - 06.2024

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Franchesca Adams