Summary
Overview
Work History
Education
Skills
Languages
Amateur Boxer
Additional Information
Timeline
Generic

Francesco Licciardi

Bolton,ON

Summary

Driven by a goal-oriented approach and adept in forklift operation, Excelled at Ontario Potato Distributing Inc., enhancing warehouse efficiency and safety. Strong communication skills and teamwork fostered positive relationships and collaborative success. Achieving sales targets at Ve.co Srl, I demonstrated negotiation prowess and customer engagement, contributing to significant client satisfaction and repeat business. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

4
4
years of professional experience

Work History

Fork Lift Operator

OPDI (Ontario Potato Distributing Inc)
01.2024 - Current
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
  • Collaborated with team members to complete tasks quickly and increase overall productivity.
  • Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.

General Construction Laborer

J D Inc.
11.2023 - Current
  • Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
  • Performed general housekeeping and cleaning tasks.
  • Kept sites clean and organized to decrease accidents and increase overall productivity.
  • Contributed to successful project completion by collaborating with team members on various tasks.
  • Improved job site organization by sorting, stacking, and properly storing materials and equipment.
  • Maintained a safe work environment through regular site cleanups and adherence to safety protocols.
  • Demonstrated adaptability by quickly learning new skills and techniques required for specific project needs.
  • Performed general construction work on both residential and commercial building projects.
  • Prepared job sites for work commencement by setting up barricades, scaffolding, and other necessary equipment.
  • Operated heavy machinery, such as forklifts and backhoes, to transport materials and assist in excavation efforts.
  • Enhanced project efficiency by effectively managing construction materials and tools.
  • Finished projects by sealing paints or stains, polishing surfaces and cleaning work sites.
  • Supported skilled trade workers, such as carpenters and electricians, in completing complex tasks efficiently and accurately.
  • Mixed and poured concrete, efficiently refilling mixers and finishing set concrete.
  • Expedited task completion times using power tools and hand tools proficiently while adhering to safety guidelines.
  • Strengthened team collaboration through clear communication channels among all members involved within the construction process.
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
  • Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
  • Gathered and disposed of worksite debris to remove safety hazards.
  • Assisted with basic carpentry work such as installing wooden floors and crown molding.
  • Used variety of hand and power tools to complete tasks.
  • Loaded and unloaded materials onto trucks and trailers.
  • Cleaned and maintained tools, equipment and worksites.
  • Operated forklifts to complete various tasks.
  • Assisted in digging, trenching and backfilling trenches and foundations.

Sales Executive

Ve.co Srl
09.2022 - 09.2023
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
  • Established and maintained positive relationships with vendors to determine product availability and quality.
  • Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
  • Directed sales support staff in administrative tasks to help sales reps close deals.
  • Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
  • Exceeded sales goals by implementing aggressive sales programs, overhauling processes and facilitating market development.
  • Negotiated contract terms with clients, securing favorable conditions for both parties while maximizing profitability.
  • Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
  • Exceeded quarterly targets consistently through diligent prospecting and tailored product presentations.
  • Developed sales strategy based on research of consumer buying trends and market conditions.
  • Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
  • Managed pipeline efficiently, prioritizing tasks according to urgency/importance while maintaining focus on long-term objectives.
  • Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
  • Utilized internal lead referral tools to solicit new business opportunities and contacts.
  • Developed key partnerships, resulting in increased lead generation and cross-selling opportunities.
  • Conducted comprehensive market research to identify emerging trends and adjust sales approach accordingly.
  • Developed and implemented account management plans to establish customer satisfaction.
  • Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
  • Identified upselling opportunities within existing accounts by staying informed about clients'' evolving needs and requirements.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Developed strong rapport with customers and created positive impression of business.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.

Sous-Chef

Pizzeria Da Charlie
01.2020 - 08.2022
  • Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
  • Acted as head chef when required to maintain continuity of service and quality.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Planned and directed high-volume food preparation in fast-paced environment.
  • Managed inventory levels effectively, resulting in reduced food waste and cost savings for the establishment.
  • Mentored kitchen staff to prepare each for demanding roles.
  • Implemented proper cleaning procedures, ensuring a safe and sanitary kitchen workspace compliant with health department regulations.
  • Collaborated with staff members to create meals for large banquets.
  • Ensured consistent quality control of all dishes leaving the kitchen, resulting in a reputation for excellence among patrons.
  • Maintained up-to-date knowledge of current culinary trends and techniques.
  • Boosted customer satisfaction ratings by consistently delivering high-quality dishes and maintaining strict adherence to food safety standards.
  • Maintained open lines of communication with front-of-house management teams to address any potential issues before they escalated into larger problems affecting overall guest satisfaction levels.
  • Provided exceptional customer service when addressing guest concerns or special dietary requests, building loyalty among returning clientele.
  • Monitored food production to verify quality and consistency.
  • Worked closely with front-of-house staff to facilitate excellent customer service.
  • Disciplined and dedicated to meeting high-quality standards.
  • Set up and broke down kitchen for service.

Education

Graphic Arts -

Galileo Galilei
Rome, Italy
08.2020

Skills

  • Punctual and Reliable
  • Teamwork and Collaboration
  • OSHA Compliance
  • Goal-Oriented
  • Relationship Building
  • Outgoing Personality
  • Flexible Schedule
  • Conflict Resolution
  • Sales expertise
  • Friendly and Helpful
  • Honest and Dependable
  • Strong Communication and Interpersonal Skills
  • Adaptable and Flexible
  • Creative Thinking
  • Positive Customer Engagement
  • Goal-Driven
  • Product Sales
  • Professional Demeanor
  • Adapt to diverse groups
  • Building rapport
  • Sales Goals Attainment
  • Negotiation Tactics
  • Relationship selling
  • Customer Service
  • Time Management
  • Problem-solving skills
  • Forklift Operation
  • Forklift Operator Certification
  • Loading and unloading
  • Shipping and receiving

Languages

Italian
Native or Bilingual
English
Professional Working

Amateur Boxer

Boxing since the age of 17 and became an amateur boxer in Italy. Currently a member of West End gym in Toronto where I continue to train and compete.

Additional Information

I am a self motivated and driven individual who migrated to Canada from Italy in 2023. In the short period of time that I have been here, I have had to learn to navigate the system and have successfully become a Canadian Citizen. I have had to diversify and apply myself in two new areas within the workforce and with steadfast dedication, have learned and grown in these fields. My passion for boxing has led me to join one of the top boxing gyms in Toronto where I have competed in two amateur fights.

Timeline

Fork Lift Operator

OPDI (Ontario Potato Distributing Inc)
01.2024 - Current

General Construction Laborer

J D Inc.
11.2023 - Current

Sales Executive

Ve.co Srl
09.2022 - 09.2023

Sous-Chef

Pizzeria Da Charlie
01.2020 - 08.2022

Graphic Arts -

Galileo Galilei
Francesco Licciardi