Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Francesco Fiorella

Varennes,QC

Summary

Visionary owner/operator with several years of experience leading and growing businesses. Proven leader with expertise in driving company vision, directing operations, and managing employees. Successful at building strong businesses from the ground up by devising effective marketing strategies, leading sales efforts, and taking decisive actions.

Overview

7
7
years of professional experience
1997
1997
years of post-secondary education
1
1
Certification

Work History

Owner operator

Bistro CocoBella
Sainte-Agathe, Quebec
06.2024 - 05.2025
  • Managed daily operations and workflows to ensure efficient service delivery.
  • Oversaw inventory management and supply ordering for business sustainability.
  • Trained staff on customer service protocols and operational procedures.

Manager/barista

Cafe johny
Montreal, Quebec
08.2021 - 08.2023
  • Prepared high-quality espresso and specialty coffee beverages for customers.
  • Managed inventory of coffee beans and supplies to ensure freshness.
  • Trained new baristas on drink preparation and customer service techniques.

Manager

Bar café southside
Montreal
08.2018 - 08.2022
  • Managed daily operations of busy bar café environment.
  • Supervised staff to ensure excellent customer service standards.
  • Implemented inventory management practices to maintain stock levels.

Education

John F Kennedy
Montreal, QC

Skills

  • Operations management
  • Inventory management
  • Customer service training
  • Staff supervision
  • Shift management
  • Inventory shopping

Languages

English
First Language
Italian
Advanced (C1)
C1
French
Advanced (C1)
C1

Certification

  • MAPAQ

Timeline

Owner operator

Bistro CocoBella
06.2024 - 05.2025

Manager/barista

Cafe johny
08.2021 - 08.2023

Manager

Bar café southside
08.2018 - 08.2022

John F Kennedy

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Francesco Fiorella