Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Francesco Bisceglia

Francesco Bisceglia

Woodbridge,ON

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Jersey and Sports Apparel Sales

Myself
05.2023 - Current
  • Increased customer satisfaction by providing personalized assistance and product recommendations.
  • Enhanced store reputation by maintaining a clean, organized, and visually appealing sales floor.
  • Boosted sales through effective upselling techniques and knowledge of current fashion trends.
  • Demonstrated excellent customer service skills, addressing concerns promptly and professionally.

Sports Complex Customer Service Associate

Vaughan Sportsplex
06.2021 - Current
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Trained new associates in company policies and procedures, fostering a supportive work environment
  • Managed high call volume with exceptional time management skills, minimizing wait times for customers.

Soccer Coach

Boyd Park Soccer
06.2019 - 08.2021
  • Increased player skills development by focusing on individual strengths and weaknesses through targeted drills.
  • Improved team cohesion through regular team-building exercises and open communication channels among players.
  • Achieved consistent winning records with tactical game plans tailored to each opponent''s style of play.
  • Fostered a safe, positive environment for players to grow both athletically and personally through mentoring efforts.

Education

St Michaels College School
Toronto, ON
06.2025

Skills

  • Goal-Driven
  • Customer Needs Assessment
  • Purchase Packaging
  • Staff Support
  • Organization
  • Team Leadership

Languages

English
Native or Bilingual
Italian
Limited Working

Timeline

Jersey and Sports Apparel Sales

Myself
05.2023 - Current

Sports Complex Customer Service Associate

Vaughan Sportsplex
06.2021 - Current

Soccer Coach

Boyd Park Soccer
06.2019 - 08.2021

St Michaels College School

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Francesco Bisceglia