Francesca Cook
Gatineau,QC
Summary
Ambitious young professional, with successful experience in fast-paced office settings, eager to learn and contribute. Passionate about assisting others and ready for career growth. Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Responsible, punctual and productive when working with little to no supervision.
Overview
7
7
years of professional experience
Work History
Records Clerk
Borden Ladner Gervais LLP
03.2023 - 01.2024
- Contributed to the development of a comprehensive records retention schedule, allowing for more efficient storage and disposal practices.
- Archived and disposed of documents according to established policies.
- Contracted for special pilot project.
- Identified and resolved filing discrepancies.
- Created and printed labels for well-organized filing.
- Generated reports from database systems to track records.
- Transferred inactive records to storage to free up space and preserve history.
- Compiled, sorted and filed high volume of documents.
- Trained new staff on proper record-keeping procedures, fostering a consistent approach across the organization.
- Maintained Excel spreadsheets with updated records information.
- Processed 1500 boxes of 10 years worth of lawyer and court documents.
- Improved physical and digital filing systems with enhancements to organizational strategies.
- Vetted and removed client originals.
- Physical work using trolleys moving 200lbs 2-3 times a day.
- Navigated iManage, Iron Mountain, IRM, Excel and various types of printers.
- Minimal supervision required.
- Attended meetings and huddles.
Print and Marketing Consultant
Staples
11.2019 - 09.2021
- Advanced knowledge of printers, fax machines & scanners
- Ship and receive Fedex and Purolator shipments.
- Mentored junior team members, fostering a collaborative and positive work environment for the entire marketing department.
- Implemented creative solutions to address unique challenges faced by clients in a variety of industries.
- Set up equipment and adjusted settings for ink flow and number of copies to optimize production rates and achieve project timetables.
- Delivered high-quality printed materials through close attention to detail during the production process from file preparation to final product inspection.
- Supported management in administrative tasks such as record-keeping, invoicing, and reporting to ensure effective business operations.
- Complied with company policies and safety protocols to maintain safety and operational performance of copy machines.
- Entered customer orders in POS register system and created invoices to collect accurate payment.
- Contributed to revenue growth by up-selling additional services or products when appropriate during customer interactions.
Social Media Marketing & Design
Car Loans Canada/Carmoji, Nepean
04.2018 - 12.2018
- Created social media marketing plans
- Designed online ads for Instagram/Facebook
- Ran ads on Instagram and Facebook to the target market
- Brainstormed concepts for advertisements.
- Learned and adapted quickly to new technology and software applications
Coordinator
Glue Magazine, Algonquin College
09.2016 - 04.2017
- Kept client contracts organized, created a daily agenda of topics to be discussed at each production meeting, kept each team up to date on their deliverables, organized and led management meetings to discuss projects, and coordinated the magazine distributions
- Assisted the creative team to come up with concepts for their clients, and helped with the layout of ads
- Worked in several teams within Glue magazine
- Assisted the promotions team at their events to promote the magazine
- Also worked on the social media team, managing the magazine's social media accounts
Education
Advertising and Marketing -
Algonquin College
01.2018
All Saints Catholic Highschool
01.2015
Skills
- Strong customer service skills
- Ability to work well in a team
- Strong leadership and team management
- Strong ability to multitask
- Works well in busy/stressful environment
- Organization and time management
- Ability to learn quickly
- Ability to work well on own and be self-taught
- Knowledgeable in Excel, Microsoft Word, Photoshop & more
- Attention to Detail
- Scanners and Copiers
- File/records maintenance
Languages
English
Native or Bilingual
French
Limited Working
Timeline
Records Clerk
Borden Ladner Gervais LLP
03.2023 - 01.2024
Print and Marketing Consultant
Staples
11.2019 - 09.2021
Social Media Marketing & Design
Car Loans Canada/Carmoji, Nepean
04.2018 - 12.2018
Coordinator
Glue Magazine, Algonquin College
09.2016 - 04.2017
Advertising and Marketing -
Algonquin College
All Saints Catholic Highschool
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