Francesca Cataldi
Gibsons,Canada
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Team Lead/Manager of program
YMCA Early Years Program
01.2023 - Current
- Ensure all families felt welcomed and build community
- Directly supervise and provide leadership and ongoing mentoring to all staff
- Establish positive relationships and communications
- Administrative tasks payroll, budgeting, scheduling, etc
- Adhere to strict licensing standards (License holder)
- Ensure the health and safety of the work environment
- Promote a positive work environment by fostering teamwork and open communication.
Automotive Insurance Employee
CapriCMW Insurance Agency
02.2022 - 11.2022
- Measure risk and set client's insurance coverage
- Update/Renew/Transfer of owenership
- Use of ICBC system
- Daily emails, and phone calls
- Find new clients/Build client relationships
- Self-motivated, with a strong sense of personal responsibility.
Employee/Office Manager
Lakefront Housecleaning
11.2020 - 01.2022
- Establish and implement operational procedures for cleaning
- Thoroughly training Staff on safety and high-quality procedure
- Staff payroll, scheduling, client care, invoicing client's
- Answering phone calls and emails daily
- Software for booking using Zen Maid
- Excellent organizational skills and time management
Education
ECEA working towards ECE Diploma -
Pacific Rim College
11.2024
Upgraded English 11and 12 -
Okanagan College
09.2020
High school diploma -
George Elliot Secondary
01.2017
Skills
- Complaint resolution
- Team motivation
- Staff education and training
- Mentoring
Certification
- SIR (Serving it right), 01/01/19
- Insurance Broker Level 1, 03/01/22
- ICBC Basics for Brokers Course, 03/01/22
- First Aid Children/Adult CPR, 02/01/23
- Early childhood Educator Assistant, 05/01/23
Timeline
Team Lead/Manager of program
YMCA Early Years Program
01.2023 - Current
Automotive Insurance Employee
CapriCMW Insurance Agency
02.2022 - 11.2022
Employee/Office Manager
Lakefront Housecleaning
11.2020 - 01.2022
Upgraded English 11and 12 -
Okanagan College
High school diploma -
George Elliot Secondary
ECEA working towards ECE Diploma -
Pacific Rim College
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