Francesca Biliato
Vancouver,BC
Overview
8
8
years of professional experience
1
1
Certification
Work History
NANNY – HOUSEKEEPER
01.2024 - Current
- Adaptability: Quickly adjusted to new environments and family dynamics.
- Team Collaboration: Worked effectively with host families.
- Responsibility & Trustworthiness: Managed daily childcare routines with integrity and reliability.
- Health & Safety: Ensured a safe environment by following strict health and safety protocols.
AU PAIR - USA
01.2022 - 01.2024
- Adaptability: Quickly adjusted to new environments and family dynamics.
- Team Collaboration: Worked effectively with host families.
- Responsibility & Trustworthiness: Managed daily childcare routines with integrity and reliability.
- Health & Safety: Ensured a safe environment by following strict health and safety protocols.
FRONT DESK – summer job
01.2022 - 01.2022
- Class Coordination: Organized and scheduled swimming classes for clients.
- Customer Service: Provided direct assistance to clients, answering inquiries and addressing concerns.
- Sales: Processed ticket sales and managed transactions efficiently.
- Client Interaction: Delivered excellent customer service, ensuring a positive experience for all visitors.
LINKING WORKER
01.2019 - 01.2022
- Quality Control: Ensured high-quality standards through meticulous checks.
- Efficiency: Maintained seamless workflow through effective chain work.
- Punctuality: Consistently met deadlines and adhered to strict time schedules.
CALL CENTER OPERATOR
01.2019 - 01.2019
- Sales: Sold propane and power contracts, meeting sales targets.
- Communication: Utilized strong communication skills to engage customers and address inquiries.
- Customer Service: Provided clear information and solutions, enhancing customer satisfaction.
CLERK-CASHIER - supermarket
01.2018 - 01.2018
- Restocked and organized shelves to ensure product availability.
- Operated cash register and processed customer transactions efficiently.
- Maintained store cleanliness and product displays.
Education
High School Diploma - Human Sciences
Liceo Duca D'Aosta
07.2017
Skills
- Teamwork
- Responsibility
- Adaptability
- First aid and CPR certified
- Organization skills
Certification
- Emergency FIRST AID WITH CPR C & AED
- Basic American sign language (ASL) Course, 2025
- TEFL/TESOL course, Bridge Education Group, 2024
- American Studies course
- Human Resources course Hudson County Community College, 2023
Languages
Italian
Native or Bilingual
English
Full Professional
Timeline
NANNY – HOUSEKEEPER
01.2024 - Current
AU PAIR - USA
01.2022 - 01.2024
FRONT DESK – summer job
01.2022 - 01.2022
LINKING WORKER
01.2019 - 01.2022
CALL CENTER OPERATOR
01.2019 - 01.2019
CLERK-CASHIER - supermarket
01.2018 - 01.2018
High School Diploma - Human Sciences
Liceo Duca D'Aosta