Francesca Acocella
Woodbridge,ON
Summary
Proven professional with a track record of enhancing customer satisfaction at Lovely Lingerie through exceptional service and accurate transaction handling. Skilled in Lash Retention Strategies and Social Media Marketing, achieving significant client retention rates. Expert in Eye Shape Analysis and adept at Appointment Scheduling, consistently delivering results beyond expectations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier
Lovely Lingerie
04.2023 - 09.2024
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Lash Technician
Self Employed Services
11.2022 - Current
- Stayed current on latest and diverse types of last extensions and different application processes.
- Kept workspace clean, organized and well-stocked for upcoming appointments.
- Educated clients on how to clean and maintain lash extensions.
- Addressed client questions, concerns and requests directly for maximum satisfaction.
Education
High School Diploma -
Emily Carr Secondary School
Woodbridge, ON06.2025
Skills
- Social Media Marketing
- Appointment Scheduling
- Customer Service
- Patience and Empathy
Certification
- Eyelash Extension Certification – Various Accredited Beauty Schools.
Languages
English
Native or Bilingual
Timeline
Cashier
Lovely Lingerie
04.2023 - 09.2024
Lash Technician
Self Employed Services
11.2022 - Current
High School Diploma -
Emily Carr Secondary School