Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
Generic

frances ryan

Orillia,ON

Summary

Dynamic professional with a proven track record at Metro Inc, excelling in customer service and inventory management. Successfully trained teams to enhance food safety compliance and implemented merchandising strategies that boosted sales. Recognized for resolving customer complaints swiftly, fostering loyalty and satisfaction in a fast-paced environment.

Experienced with food safety regulations, inventory management, and customer satisfaction. Utilizes team leadership and organizational skills to ensure streamlined operations and high standards of service. Track record of maintaining cleanliness, quality control, and efficient workflow in deli settings.

Professional in deli management field with extensive experience in food preparation and customer satisfaction. Skilled in inventory control, scheduling, and maintaining hygiene standards. Known for collaborative approach and flexibility in adapting to changing needs, ensuring team efficiency and high-quality service.

Professional food service manager with experience in deli operations. Demonstrates strong leadership and organizational skills, ensuring high-quality results. Versatile team player known for adaptability and reliability. Expertise in food safety, inventory management, and customer service.

Knowledgeable [Desired Position] with solid background in deli management and customer service. Proven ability to manage inventory, ensure food safety, and maintain high store standards. Demonstrated expertise in team leadership and efficient workflow organization.

Talented Deli Manager adept at training employees, leading teams, and serving customer needs. Motivated to increase revenues and improve customer satisfaction. Ready for a new role with increased responsibility and the opportunity for career advancement with a growing team.

Customer-oriented Assistant Deli Manager proficient in stocking inventory, preparing menu items according to customer specifications and maintaining cleanliness of department. In-depth knowledge of slicer and scale operations. Hardworking and courteous individual with 25 years of experience preparing high-quality food items and supervising staff of 15

Committed and hardworking with 25 years of experience directing food service. Well-rounded leader with talent for supervising employees . Swift problem solver with quick and effective solutions to wide array of issues.

Results-oriented Deli professional experienced in operating equipment, maintaining employee safety and following health code guidelines. Manages area operations with efficient and quality-focused approach.

Deli Manager skilled in making food items such as wraps, salads and side dishes for high-volume deli operation. Strong trainer experienced teaching new employees correct processes and procedures.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Asst Deli Manager

Metro Inc
01.2000 - Current
  • Supervised daily deli operations, ensuring compliance with safety and quality standards.
  • Trained and mentored staff on product knowledge and customer service techniques.
  • Developed inventory management strategies to reduce waste and enhance product freshness.
  • Implemented promotional displays to increase sales of featured products effectively.
  • Streamlined ordering processes to optimize stock levels and minimize shortages.
  • Coordinated team schedules to maintain adequate staffing during peak hours.
  • Resolved customer complaints swiftly, enhancing overall satisfaction and loyalty.
  • Collaborated with management to establish training programs for new hires in deli operations.
  • Trained new team members in proper food handling techniques, equipment usage, and company policies.

Commercial and Residential Cleaner

White Glove
04.2014 - 08.2017
  • Managed daily cleaning operations for residential and commercial properties, ensuring high standards of cleanliness.
  • Trained and mentored new team members on effective cleaning techniques and safety protocols.
  • Implemented efficient cleaning schedules to optimize workflow and minimize downtime across multiple sites.
  • Coordinated with clients to assess cleaning needs and tailor services accordingly for satisfaction.
  • Conducted regular inspections to maintain quality control and adherence to company standards.
  • Utilized advanced cleaning equipment and eco-friendly products to enhance service delivery and sustainability efforts.
  • Developed inventory management systems for cleaning supplies, reducing waste and costs over time.
  • Demonstrated flexibility in adapting to unique client requests while maintaining professional standards throughout each job assignment.

Education

High School Diploma -

Eastern Commerce
05-1986

Skills

  • Customer service
  • Customer engagement
  • Food preparation
  • Employee supervision
  • Health and safety regulations
  • Food safety compliance
  • Task delegation
  • Merchandising strategies
  • Inventory management
  • Sanitation standards

Accomplishments

  • Achieved certificate for cpr and first aid by completing course with accuracy and efficiency.
  • Achieved certificate for safe food handling by completing course with accuracy and efficiency.

Languages

English
Full Professional

Certification

  • first aid and cpr, canadian red cross - issued 4/26.2023, expires 4/25/2026
  • foodwise safety program, retail council of canada - certified 11/07/2024,expires 11/07/2029

Timeline

Commercial and Residential Cleaner

White Glove
04.2014 - 08.2017

Asst Deli Manager

Metro Inc
01.2000 - Current

High School Diploma -

Eastern Commerce
frances ryan