Frances Guele
Ottawa,ON
Summary
Organized and detail-oriented professional with strong administrative skills. Experienced in managing schedules, coordinating meetings, and handling correspondence. Excellent communication skills and proficient in various software applications. Seeking an Administrative Assistant position to contribute to a dynamic team.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Farm Boy
12.2023 - Current
- Ensuring food meets Farm Boy’s quality standards in taste, freshness, and presentation
- Managing inventory, organizing ingredients, and maintain cleanliness
- Taking orders and providing exceptional service to ensure customer satisfaction
- Working with other chefs and kitchen staff to ensure smooth operations
- Accommodating and preparing meals for customers with specific dietary needs or restrictions
- Following proper food safety protocols and maintaining a clean and sanitized work environment
Restaurant Hostess
Swiss Chalet
03.2022 - 10.2023
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Voluntary Assistant
Ottawa Public Library
03.2021 - 11.2021
- Trained new volunteers in organizational procedures, ensuring consistency across all programs and services provided.
- Assisted in organizing and managing volunteer activities, ensuring a positive experience for all participants.
- Increased awareness of organizational mission through social media management and content creation.
- Streamlined administrative processes by maintaining accurate records and updating databases regularly.
Education
Bachelor - Political Science
University of Ottawa
Ottawa05-2027
High School Diploma -
Gisèle-Lalonde Public Highschool
Ottawa, ON06-2022
Skills
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
Strong communication skills
Excellent problem-solving abilities
Team player with a collaborative mindset
Effective time management skills
Detail-oriented and organized
Adaptability and flexibility in fast-paced environment
Timeline
Customer Service Representative
Farm Boy
12.2023 - Current
Restaurant Hostess
Swiss Chalet
03.2022 - 10.2023
Voluntary Assistant
Ottawa Public Library
03.2021 - 11.2021
Bachelor - Political Science
University of Ottawa
High School Diploma -
Gisèle-Lalonde Public Highschool
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