Frances Duworko
Calgary
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
4
4
years of professional experience
Work History
Volunteer Sunday School Child Worker
Calgary Community Church
08.2022 - Current
- Supervising children, typically from infancy to young teens. Ensuring they are being emotionally, physically, socially provided for
- Plan and lead age-appropriate activities including reading, crafts, games as well as preparing healthy meals
- Review the Bible with them and discuss our beliefs and answer questions they may have
Concession worker
Calgary Stampede
07.2023 - 07.2025
- Adhered to proper safety protocols including wearing a hair net, gloves, and following food safety guidelines
- Displayed excellent customer service and multitasking while under pressure
- Prepare meals including sandwiches, popcorn, operating fountain machines
- Endure long hours, standing for long periods and maintain a positive attitude in a fast-paced environment
Volunteer Peer Mentor
Calgary Bridge Foundation
09.2021 - 06.2024
- Mentor immigrants who are new to school, plan activities to build their relationships such as games, crafts, and field trips
- Create a safe and welcoming environment where everyone feels welcomed and accepted
- Offer encouragement and be a friendly, non-judgemental listener as well as aiding in reducing social isolation by promoting connections
Education
High School Diploma -
Chinook Learning
06-2034
Open Studies -
Bow Valley College
06.2026
Skills
- Cleaning
- Customer service
- Problem-solving
- Attention to detail
- Heavy lifting
- Customer relations
- Verbal and written communication
- Teamwork and collaboration
- Time management
- Multitasking Abilities
- Excellent communication
- Problem-solving abilities
Languages
English
Professional Working
Timeline
Concession worker
Calgary Stampede
07.2023 - 07.2025
Volunteer Sunday School Child Worker
Calgary Community Church
08.2022 - Current
Volunteer Peer Mentor
Calgary Bridge Foundation
09.2021 - 06.2024
Open Studies -
Bow Valley College
High School Diploma -
Chinook Learning