Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Frances Duworko

Calgary

Summary

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

4
4
years of professional experience

Work History

Volunteer Sunday School Child Worker

Calgary Community Church
08.2022 - Current
  • Supervising children, typically from infancy to young teens. Ensuring they are being emotionally, physically, socially provided for
  • Plan and lead age-appropriate activities including reading, crafts, games as well as preparing healthy meals
  • Review the Bible with them and discuss our beliefs and answer questions they may have

Concession worker

Calgary Stampede
07.2023 - 07.2025
  • Adhered to proper safety protocols including wearing a hair net, gloves, and following food safety guidelines
  • Displayed excellent customer service and multitasking while under pressure
  • Prepare meals including sandwiches, popcorn, operating fountain machines
  • Endure long hours, standing for long periods and maintain a positive attitude in a fast-paced environment

Volunteer Peer Mentor

Calgary Bridge Foundation
09.2021 - 06.2024
  • Mentor immigrants who are new to school, plan activities to build their relationships such as games, crafts, and field trips
  • Create a safe and welcoming environment where everyone feels welcomed and accepted
  • Offer encouragement and be a friendly, non-judgemental listener as well as aiding in reducing social isolation by promoting connections

Education

High School Diploma -

Chinook Learning
06-2034

Open Studies -

Bow Valley College
06.2026

Skills

  • Cleaning
  • Customer service
  • Problem-solving
  • Attention to detail
  • Heavy lifting
  • Customer relations
  • Verbal and written communication
  • Teamwork and collaboration
  • Time management
  • Multitasking Abilities
  • Excellent communication
  • Problem-solving abilities

Languages

English
Professional Working

Timeline

Concession worker

Calgary Stampede
07.2023 - 07.2025

Volunteer Sunday School Child Worker

Calgary Community Church
08.2022 - Current

Volunteer Peer Mentor

Calgary Bridge Foundation
09.2021 - 06.2024

Open Studies -

Bow Valley College

High School Diploma -

Chinook Learning
Frances Duworko