FRANCES CROWE
DESERT HOT SPRINGS
Summary
Dedicated Security Officer with extensive experience at Securitas Security Services USA, skilled in incident reporting and superior customer service. Proven track record in enhancing safety through vigilant patrol operations and effective risk assessment, significantly reducing theft and unauthorized access. Committed to maintaining a secure environment while fostering positive visitor interactions.
Overview
8
8
years of professional experience
Work History
Security Officer
Securitas Security Services USA
06.2023 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.attended guard gate.
- help vendors get to where needed
- assisted residents
Security Officer
Allied Universal Security Services
03.2019 - 04.2022
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
Security Officer
Desert Protection
05.2017 - 03.2018
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Responded quickly to incidents and assessed active situations for security concerns.
- Investigated suspicious activities and persons to maintain security of premises.
Education
GED -
Palm Springs High School
Palm Springs, CA06-1989
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- CCTV monitoring
- Superior customer service
- Patrol operations
- Dispatch
- Workplace violence prevention
- Alarm monitoring
- Shift work experience
- Patrolling
- Punctuality
Accomplishments
- Successfully completed two-week security training program.
- Helped company recover $1000.00 by identifying and reporting internal theft.
Languages
English
Full Professional
Timeline
Security Officer
Securitas Security Services USA
06.2023 - Current
Security Officer
Allied Universal Security Services
03.2019 - 04.2022
Security Officer
Desert Protection
05.2017 - 03.2018
GED -
Palm Springs High School
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