Reliable and compassionate employee with experience in providing quality care to children/adults. Assisted in creating age-appropriate activities to encourage physical, emotional and social development. Enjoys developing positive relationships with children and families.
Overview
16
16
years of professional experience
Work History
Special Needs Child Caregiver
Family And School Volunteer
Assisted with daily living needs to maintain self-esteem and general wellness.
Assisted with dressing guidance, grooming, meal preparation, and transportation to school.
Engaged in meaningful conversation, socialization, and activity while providing personal care assistance.
Built strong relationship to deliver emotional support and companionship.
Assisted ABA Therapist at home when parents were not available for parent training sessions.
Volunteered at niece's classroom to provide additional support for the teacher and aides
Hairstylist
Supercuts
11.2021 - Current
Demonstrated high level of customer service to increase retention and satisfaction.
Educate customers and recommend products to help them maintain his/her hairstyle between salon visits
Provided assistance to individuals with disabilities by being patient and understanding their comfortability level.
Communicated with all children clearly and with good humor to encourage laughter and excitement.
Continue education by attending technical training sessions
Assists manager with organization of salon and orders for products needed.
Curly Hair Stylist
Be Kekoa Hair Studio
Curly Hair Specialist: consult with clients to understand hair goals and hair needs (cut, hydration treatment, and using proper hair products)
Color Specialist: achieving optimal hair goals by enhancing hair color (highlights, balayage, all-over color) with minimal hair stress
Put together realistic budgets based upon costs and fees for successfully operating business.
Oversaw daily salon operations and performed general salon tasks.
Sales Lead Manager
American Eagle Outfitters
Coached employees in successful selling methods and encouraged cross-selling for additional products and services.
Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
Managed day-to-day staffing and handled scheduling
Set up displays of merchandise to market new products to customers.
Maintained neat and organized backroom to easily access merchandise and drive sales.
Participated in regular cycle counts to confirm accuracy of inventory records.
Pulled, verified, and packaged items for shipment.
Moving Coordinator, Logistics
Student Movers, Inc.
Managed labor assignments for staff of over 20 individuals and equipment allocations and met transportation, operations and production goals for both Northern California and Southern California.
Balanced schedule and customer demands against team capabilities and available resources to meet performance objectives.
Worked closely with personnel, customers, and contractors to resolve problems.
Skilled at working independently and collaboratively in a team environment.
Maintained clean and organized files by keeping accounts payable records up-to-date.
Completed payroll functions to facilitate accurate and prompt staff payments.
Rental Sales Agent
1st Choice Car & Truck Rental, Self Storage
Managed storage facility of 160 units and operations of car and truck rentals, fleet of 25+
Retained about 90% of commercial/business customers since 2010
Facilitated storage occupancy increase from 20% to 96% .
Placed sales calls and handled sales for incoming customer calls.
Resolved customer disputes to maintain positive relationships and increase customer base.
Responded quickly to customer inquiries, answering questions and offering insight into products.