Summary
Overview
Work History
Education
Skills
Language Proficency
Certification
Accomplishments
References
Timeline
Generic

Franca Virgilio

20 Prince Arthur Avenue, Toronto,ON

Summary

I am a classically trained opera singer, passionate about combining creativity with discipline and purpose. My experience as a private music instructor, at Aritzia, and through international collaborative music projects has strengthened my professionalism, organizational skills, and adaptability. These experiences have taught me to balance creativity and structure, bringing curiosity, collaboration, and dedication to every endeavor.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Service Advisor

Aritzia
Toronto, Ontario
10.2022 - Current
  • Provided professional support to clients through phone, email, and in person, ensuring seamless communication across channels.
  • Maintained accurate records of client interactions, demonstrating strong organizational skills and discipline.
  • Bridged in-store service with concierge and e-commerce platforms to create a cohesive, personalized client experience.
  • Utilized Microsoft Office to manage client communication, track data, and support efficient service operations.
  • Consistently exceeded weekly performance quotas, and ranked among the top in my position, setting an example of high performance in a KPI-driven system.
  • Built lasting relationships with clients, including high-profile clientele, through professionalism, discretion, and trust.
  • Promoted from Sales to Service and entrusted with expanded responsibilities, reflecting reliability, growth, and long-term dedication.

Music Teacher

Private Instruction
Halifax, Nova Scotia
03.2021 - 01.2024
  • Designed and delivered personalized lesson plans tailored to individual student needs in piano and vocal techniques.
  • Drew on my passion for music and active involvement in the arts community to bring fresh techniques and energy into teaching, moving beyond outdated methods to create engaging and personal experiences.
  • Fostered a supportive and encouraging environment that nurtured creativity, confidence, and musical expression.
  • Introduced music fundamentals, concepts, and theory in accessible ways to deepen understanding.
  • Taught private and small-group lessons, adapting instruction to meet varying skill levels.
  • Assessed student progress regularly, and provided constructive guidance to help them improve.
  • Maintained organized lesson plans and records with discipline and consistency, ensuring reliable, high-quality instruction.

Education

Bachelor of Music - Classical Music Study

Dalhousie University
Halifax
06-2024

Skills

  • Goal-Oriented & Disciplined
  • Team Collaboration & Interpersonal Skills
  • Client Relations & Customer Satisfaction
  • Microsoft Office & Data Management
  • Fast Learner & Adaptable
  • Music Theory & Classical Techniques
  • Audio Production & Music Technology
  • Performance & Artistic Interpretation
  • Writing & Communication
  • Music History & Cultural Awareness

Language Proficency

English
Native/ Bilingual
Spanish
Native/ Bilingual
French
Limited
Italian
Limited

Certification

  • Completion of RCM Voice Level 1-9.
  • Completion of RCM Theory Level 1-7.
  • Completion of RCM Piano Level 1-4.

Accomplishments

  • Saluzzo Opera Academy and Berlin Opera Academy: Young Artist Scholarship - 2025.
  • Dalhousie University, Fountain School of the Performing Arts: Music Entrance Scholarship - 2019.
  • Dr. Joan Heels: Performance Bursary - 2018.
  • Hamilton Music Festival: Performance Bursary - 2018.
  • Hamilton Music Festival: Performance Bursary - 2017.
  • Brantford Music Festival: Performance Bursary - 2017.
  • Dr. Joan Heels: Performance Bursary - 2017.
  • Burlington Rotary Music Festival: Performance Bursary - 2016.

Competitions:

  • Hamilton Music Festival - Operatic Arias, Intermediate Girls: First Place - (Mark 85) - 2018.
  • Hamilton Music Festival- RCM Concert Class Lvl. 7: Provincial Qualifier: First Place - (Mark 85) - 2018.
  • OMFA 2018 Provincial Finals Competition - Provincial Finalist, RCM Lvl. 7 - Honorable Mention - 2018.
  • OMFA 2017 Provincial Finals Competition- Provincial Finalist, Voice RCM Lvl. 6 - First Place- 2017.
  • Brantford Music Festival - Concert Class Lvl. 6: First Place (Mark 88) - 2017.
  • Hamilton Music Festival - Concert Class Lvl. 6: First Place (Mark 90) - 2017.
  • OMFA 2016 Provincial Finals Competition- Provincial Finalist, Voice RCM Lvl. 5- Third Place- 2016.
  • Rotary Burlington Music Festival - Classical Voice and Italian Art Song- First Place - (Mark 96) - 2016.
  • Rotary Burlington Music Festival - Classical Voice and Canadian Composer: Second Place - (Mark 92) - 2016.
  • ORMTA Competition- Concert Class Lvl. 5 Voice: Honour Roll and Scholarship - 2016.

References

References available upon request.

Timeline

Service Advisor

Aritzia
10.2022 - Current

Music Teacher

Private Instruction
03.2021 - 01.2024

Bachelor of Music - Classical Music Study

Dalhousie University

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Franca Virgilio