Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Franca Obasi

Ottawa,ON

Summary

Proven Python Developer from Upwork.com, adept in automating tasks and enhancing team efficiency. Excelled in data analysis at Tempo Analytics, revealing actionable insights through advanced data processing. Skilled in Python and Pandas Library, with a knack for innovative solutions and exceptional customer service. Achieved significant productivity improvements, demonstrating a strong results-driven approach. Complex problem-solver with analytical and driven mindset. Dedicated to achieving demanding development objectives according to tight schedules while producing impeccable code.

Overview

2
2
years of professional experience

Work History

Python Developer

Upwork.com
06.2024 - Current
  • Automated repetitive tasks using Python scripts, increasing efficiency within the team''s workflow processes.
  • Collaborated with cross-functional teams to design, develop, and implement high-quality Python applications.
  • Collaborated closely with team to create story points and sprint planning.
  • Implemented API integration for seamless communication between different software components within the organization''s ecosystem.
  • Supported business objectives by developing custom reporting tools using Python libraries like Pandas and Matplotlib.
  • Translated business requirements into logical and physical file structure designs.

Data Analyst Intern

Tempo Analytics
05.2023 - 05.2024
  • Conducted thorough data validation and cleanup, ensuring accuracy and reliability of datasets used for analysis.
  • Optimized SQL queries for faster processing times, increasing overall productivity within the team.
  • Analyzed user concerns, requirements and requests for system features and uses.
  • Commissioned and decommissioned data sets under mentor supervision.
  • Identified bugs in data collection or reporting and investigated root causes.
  • Identified trends and patterns in complex datasets through exploratory data analysis, leading to actionable insights.
  • Converted raw datasets into meaningful formats by performing extensive pre-processing activities such as normalization and transformation.

Technical Support Representative

Vyne Working Solutions
04.2022 - 09.2023
  • Provided remote assistance to customers experiencing technical difficulties, guiding them through step-by-step resolutions with patience and professionalism.
  • Improved customer satisfaction by providing timely and accurate technical support for various software and hardware issues.
  • Documented customer interactions in detail within the case management system, ensuring comprehensive records were maintained for future reference.
  • Delivered exceptional customer service by quickly addressing concerns and providing clear, concise explanations of technical solutions.
  • Boosted first-call resolution rates with efficient problem-solving skills and deep product knowledge.
  • Managed high levels of call flow and responded to technical support needs.

Education

Bachelor of Science - Statistics And Mathematics

University of Ottawa
Ottawa, ON
05.2025

Skills

  • Python
  • Object-Oriented Programming
  • Pandas Library
  • Database Management
  • Code Writing
  • Django framework
  • Creative and Innovative
  • Customer Service
  • Active Listening
  • Data Entry

Languages

English
Native or Bilingual
French
Full Professional

Timeline

Python Developer

Upwork.com
06.2024 - Current

Data Analyst Intern

Tempo Analytics
05.2023 - 05.2024

Technical Support Representative

Vyne Working Solutions
04.2022 - 09.2023

Bachelor of Science - Statistics And Mathematics

University of Ottawa

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Franca Obasi