FRANCA LEONARD
Belle River,ON
Summary
Dedicated, goal-oriented HR Professional with extensive experience managing broad range of human resource functions including proven success in improving operations committed to delivering results. Highly proficient in building long lasting relationships with key stakeholders and team members to further company goals. Strong organizational and time management skills, with natural ability to adapt to fast paced, changing environments.
Overview
29
29
years of professional experience
Work History
Human Resources Generalist
WINDSOR REGIONAL HOSPITAL
09.2021 - Current
- Full-cycle recruitment, orientation and onboarding for non union positions
- Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting as well as all non union employee files;
- Assist in the development and implementation of HR programs, policies, procedures and continuous improvement initiatives;
- Served as a liaison between employees and management, addressing concerns or questions to promote open communication and maintain trust.
- Assist HR Manager with any HR projects as required:
HUMAN RESOURCES GENERALIST
Plasman Group Windsor Plant 3
01.2015 - 08.2021
- Lead the development and implement continuous improvements to human resources systems, policies and procedures and lead cross plant continuous improvement initiatives as directed
- Responsible for completing and overseeing completion of weekly payroll and associated financial reporting, maintaining high level of confidentiality; HR Metrics and Analysis – maintain HR Metrics Dashboard
- Coordinate and maintain an effective performance management system including job descriptions, performance discussions and performance evaluation
- Manage and support the employee absenteeism / attendance program. Participate in Employee Innocent Absenteeism discussion meetings up to termination level
- Provide day to day coaching to leadership on a variety of actions to include employee relations issues, policy interpretation and application; make appropriate recommendations to supervisory and management level. Conduct confidential investigations of discrimination, harassment and workplace violence.
- Claims Management (Occupational / Non-Occupational) - liaise with WSIB and Corporate H&S Manager for complex cases requiring legal counsel involvement; consult with WSIB and RTW Specialists - plan, lead RTW program.
- Talent Acquisition / Manpower Planning – facilitate weekly meetings with Front Line Management and Dept Managers to determine weekly staffing needs to meet production requirements; manage all internal job postings, interviewing, awarding and transfer of hourly staff; Full recruitment process for external hourly positions for expansion of facility in 2017 - partner with HR Manager and Dept Mangers to assess hiring needs, review job descriptions and establish strategic business plan to meet operational business requirements
- Facilitate all facets of onboarding new employees and oversee administration of employee benefits and company group registered retirement savings plans
- Assist with the coordination and facilitation of the Health and Safety program
- Maintain all HR plant related documentation to TS16949/ISO14001 standards. Participate in audit events in support of conformance with applicable standards and procedures, and participate in corrective action activities as necessary
- Served as a liaison between employees and management, addressing concerns or questions to promote open communication and maintain trust.
- Enhanced employee satisfaction by implementing effective communication strategies and open-door policies.
- Coordinated company-wide events such as town hall meetings or wellness activities, boosting employee morale and fostering a sense of community within the organization.
Human Resources Coordinator
A P PLASMAN CORPORATION – Tecumseh Plant
01.2011 - 01.2015
- Maintain an accurate human resources system including employee personnel files and relevant electronic data files Oversee accurate completion of daily time sheets and completion of weekly payroll and associated tasks through time and attendance / ADP systems Responsible for effective claims management including investigation of incidents, completion of required forms and reporting on all WSIB cases Administer all employee benefits programs including GRSP enrolments; Coordinate applicable training for all departments with internal / external trainers; maintain training needs and records Coordinate and maintain an effective performance management system including job descriptions, performance discussions and performance evaluations Coordinate and maintain all employee vacation time and vacation pay records Manage employee absenteeism, attendance; discipline programs Recruit and select employees for all internal available positions Assist with the coordination and facilitation of the Health and Safety program Assist in the development and implementation of policies and procedures as required through continuous review process
- Maintain all HR plant related forms and documents to TS16949/ISO14001 standards During management system audit events provide evidence in support of conformance with applicable standards and procedures, and participate in corrective action activities as necessary Partner with HR Manager to develop and implement continuous improvements to human resources systems, Collect and analyze HR data and make recommendations as necessary
Human Resources Generalist
WINDSOR MODULES (division of Magna Closures)
01.2007 - 01.2010
- Member of the 2007 Launch Team involving administering /facilitating recruitment process of 250 new employees; assisting with implementation and set up of HR programs / systems in preparation of new plant / production start up
- Manage all hourly non-management staffing activities including the preparation of job postings, maintenance of requisitions, conducting internal and external searches, interviewing candidates, making hiring recommendations to Managers, providing feedback to candidates, and the preparation of all employment offers and related paperwork; Conduct exit interviews with departing employees
- Ensure regular MBWA (Management By Walking Around) and available presence on the plant floor on a 3 shift operation; Manage temporary agency recruitment, including sourcing candidates to fill manning requirements and maintaining required documentation; Manager the benefit program for all hourly and salary employees in accordance with Magna, Windsor Modules and Benefit Provider guidelines
- Manage the company's STD/LTD Disability and return to work programs; Assist with WSIB related cases including completion of Form 7; FAF forms; return to work accommodation Develop and facilitate HR and H&S related training and conducts presentations as needed
- Participate in the development and continual updating of company policies, programs, Employee Handbook and Collective Agreement (FFA) in accordance with legislated requirements
- Assist with reviewing grievances; investigate and preparation of documentation for grievance meetings; maintain up to date matrix of grievances; Assist with preparation of necessary reports / documentation related to collective bargaining; maintain up to date seniority listing; Managers/Employees work/non-work-related issues and the interpretation and administration of company policies and procedures to ensure fair and consistent treatment company wide, including assisting Supervisors with preparation / issuance of employee disciplines, in accordance with the company discipline process
- Ensure the effective implementation of Windsor Modules employee orientation programs, Participate in the Hotline procedure, including Hotline administration and investigation
- Ensure effective and accurate administration of all hourly / salary employee records, including, but not limited to: organization charts, training, benefit and general employee information both in employee files and related employee database systems (ie
- People Soft; ADP/EZ Labour) Monitor new and revised legislation and ensures compliance to legislated requirements in the area of Human Resources
- Maintain strict confidentiality of all information obtained, written or verbal, within the Human Resources Department
- Maintain a professional customer service oriented manner within the company and the union and support the corporate image as per Human Resources departmental objectives and company policies
- Ensure excellent customer service both internally and externally at all times
- Perform special projects as assigned and other duties as required.
Group Benefits Service Representative
HAMMOND INSURANCE
01.2003 - 01.2007
- Above average customer service to clients in all areas of group benefit administration; Provide guidance to plan administrators re
- Billing issues, contract policies /procedures; completion of claim / enrolment forms
- Maintain accurate follow up system with insurance companies and prompt feedback to clients
- Maintain up to date master client contact listing, including benefit summary for each
- Assist in preparing quote for benefit plan for new prospective clients, including completion of enrolment forms, coordinate training of administration practices and online training with insurance company and benefits administration; thorough review of plan benefit booklets
- Knowledge of online system reporting for various insurance companies (ie
- Green Shield, Sun Life etc), including monthly billings, claims experience, administration policies / procedures
- Provide assistance to current clients with existing individual life insurance policies.
Human Resources Assistant
INTEGRAM WINDSOR SEATING (division of Magna)
01.1995 - 01.2003
- Reporting directly to the HR Manager / HR Supervisor – responsibilities include preparation of various management reports at high levels of confidentiality including disciplines, terminations, etc; Assist with recruitment, orientation and onboarding of new employees Maintain accurate database of Job descriptions including distribution of yearly performance reviews for all employees: Coordinate and conduct yearly salary survey Assist Health & Safety to input Accident/Incident Reports into WSIB systems
- Coordinate and manage Employee Fairness Committee and Handbook Committees
- Coordinate all company functions (picnic; adult & children Christmas parties)
- Implementation and administration of Employee swipe card system; Administer full range of employee services including providing information pertaining to group benefits; policies/procedures and maintain a positive employee relations environment
- Maintain communication systems (ie
- Company communication boards; job posting / overtime information line; TV monitor; weekly news bulletin).
Education
Human Resources Graduate Management Certificate (St. Clair College) -
01.2012
Human Resources Management Certificate (St. Clair College) -
01.2010
Human Resources Certificate (St. Clair College) -
01.2006
General Secretarial Program (St. Clair College) -
01.1988
Graduated from High School (OSSGD / Business Diploma) -
01.1987
Skills
- Employee / Labour Relations
- HR Programs/Project Management
- Talent Assessment & Acquisition
- Claims Management
- Training & Development
- Policy/Program Development
- Process Improvements
- Performance Management
- Payroll and Benefits Administration
- Strategic Management
- Conflict Resolution
References
References available upon request
Training
- WSIB Claims Management Training, 2019-01-01
- First Aid / WHMIS Training, 2019-01-01
- JHSC Certificate Training (Part II), 2013-01-01
- JHSC Certification Training (Part I), 2012-01-01
- BEST Training, 2010-01-01
- Spill Response Team Training, 2009-01-01
- Internal Auditor Training, 2003-01-01
- Time Management / Presentation Skills Training, 2003-01-01
- Dale Carnegie, 1997-01-01
Languages
English
Full Professional
Timeline
Human Resources Generalist
WINDSOR REGIONAL HOSPITAL
09.2021 - Current
HUMAN RESOURCES GENERALIST
Plasman Group Windsor Plant 3
01.2015 - 08.2021
Human Resources Coordinator
A P PLASMAN CORPORATION – Tecumseh Plant
01.2011 - 01.2015
Human Resources Generalist
WINDSOR MODULES (division of Magna Closures)
01.2007 - 01.2010
Group Benefits Service Representative
HAMMOND INSURANCE
01.2003 - 01.2007
Human Resources Assistant
INTEGRAM WINDSOR SEATING (division of Magna)
01.1995 - 01.2003
Human Resources Graduate Management Certificate (St. Clair College) -
Human Resources Management Certificate (St. Clair College) -
Human Resources Certificate (St. Clair College) -
General Secretarial Program (St. Clair College) -
Graduated from High School (OSSGD / Business Diploma) -
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