FRAIDOON SHUNBULI
Toronto
Summary
Experienced Tow Truck Operator adept at working quickly and safely to complete voluntary and involuntary tows. Good customer service, communication and prioritization skills. Excellent history of maintaining efficient schedules and operating with zero incidents. Hardworking Transportation professional with superior record of towing cars, vans and trucks of all sizes using different hauling vehicles. Knowledgeable about roadside assistance procedures and experienced in working with law enforcement professionals.
Overview
5
5
years of professional experience
Work History
Tow Truck Driver
South To North Roadside
11.2020 - Current
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
- Answered roadside assistance calls for tows, boost, flat tire change, doors lockout and other vehicle support.
Wearhouse /Parts Associate
Engineered Air
01.2019 - 10.2020
- Enhanced inventory management by implementing an efficient organization system for parts storage and tracking.
- Organizing and maintaining shelves and storage area.
- Prioritized tasks effectively during high-volume periods, ensuring all customers received prompt attention without sacrificing quality of service.
- Conducted regular inventory audits, maintaining accurate records and minimizing discrepancies between physical stock levels and database entries.
- eceiving daily products in to the system and issuing them for required job to other departments
- Completes daily production reports
- Packing orders, shipping out
- Other general warehouse duties as assigned
Education
Bachelor of Science - Information Technology
Kardan University
Kabul, Afghanistan08.2013
Skills
- Strong Work Ethic
- Towing equipment operation
- Safe Driving Practices
- Customer Service
- Heavy Lifting Abilities
- Roadside Assistance
- MS Office (Word, Excel, PowerPoint, Access and Outlook)
Languages
English
Full Professional
Timeline
Tow Truck Driver
South To North Roadside
11.2020 - Current
Wearhouse /Parts Associate
Engineered Air
01.2019 - 10.2020
Bachelor of Science - Information Technology
Kardan University
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